IT Systems Support Manager

2 weeks ago


Sydney, New South Wales, Australia Rubix Solutions Full time
Critical communications

  • IT systems support
  • Grade K + super + benefits

Role Purpose:

Key Responsibilities:

  • Creation and management of users and security groups across Okta and Active Directory.
  • Administration, support, configuration, access control, and facilitation of platform upgrades, patches, and change requests.
  • Virtualisation, configuration, monitoring, administration, support, and patching of Windows OS servers.
  • Coordinate with thirdparty vendors for extended support and operational activities.
  • Engage and collaborate with customers to improve operational excellence.
  • Maintain and build where necessary, Operating Procedures across Applications, Servers, and Identity support and administration.

Key Performance Measures:

  • All System Changes are documented, managed, deployed and fully compliant with the ITIL Change Management process.
  • Server and resource monitoring and alerting are active.
  • Quantity of Support tickets is regularly at a satisfactory level as agreed with Operations Manager.
  • Operational procedures are documented and actively maintained with uptodate information.

Technical Skills Required:

  • Basic awareness (must have a basic understanding) of ServiceNow (ITSM), Appian.
  • Expert ("Goto" Person) in Identity Management tools
  • Active Directory, Okta.
  • Expert ("Goto" Person) in Windows Server 2016 and above.
  • Advanced (must be able to coach others) in Linux Red Hat.
  • Advanced (must be able to coach others) in Azure and O36
  • Basic awareness (must have a basic understanding) of ITIL Change Management.


  • Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are currently seeking an experienced Infor Warehouse Management System (WMS) Consultant. You will play a critical role in the successful implementation and support of WMS solutions for our clients.RequirementsMinimum of 3 years of experience as an Infor Warehouse Management System (WMS) Consultant. Strong functional knowledge of Infor WMS and its...

  • Systems Engineer

    2 weeks ago


    Sydney, New South Wales, Australia Brennan IT Full time

    About: Our client is transitioning from on-premise Microsoft Exchange to Microsoft 365. We need a skilled Microsoft Exchange Decommissioning Specialist to manage distribution group migration and decommissioning. Responsibilities: Evaluate on-premise distribution groups. Recreate groups in Microsoft 365. Decommission original on-premise groups. ...


  • Sydney, New South Wales, Australia Zone It Solutions Full time

    At Zone IT we are working with industry leaders to provide quality consulting and Resourcing services.We are always looking for Consultants who share the same passion and focus as we do.We know what it takes to stay on the top and ahead of the curve.That's why out training and mentor programs are designed to bring the best from our teams.This role is part of...


  • Sydney, New South Wales, Australia BAE Systems Full time

    Job DescriptionDo impactful work that MATTERSENJOY the work you doGROW your career with usBe YOURSELFWe are immersed in a dynamic industry that positions us at the forefront of fascinating and significant projects. Each day, we challenge boundaries to develop cutting-edge technology that is innovative and revolutionary. Individually, every one of us...

  • Systems Administrator

    2 weeks ago


    Sydney, New South Wales, Australia SEERS IT Solutions Full time

    We are looking for full-time employee who can join our growing team with proven experience as a System Analyst.You are responsible for:providing support for the Corporate services and desktop environmentdeploying new technologies as available to meet performance and availability targets,assisting with support and maintenance of Firewalls, Cisco Routers,...


  • Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are looking for a Senior System Specialist based across Australia, This is a permanent role with a global IT service leader.Manage the existing construction systems applications (ConstructSim / Smart Constructions/ O3 or other relevant applications). Actively lead and participate in the Construction of Digital Enablement initiatives. Provide project-based...

  • Systems Test Analyst

    2 weeks ago


    Sydney CBD, New South Wales, Australia Clicks IT Recruitment Full time

    One of our top public sector client is seeking an experienced Testing Analyst to join their dynamic team. As the Test Analyst you will be responsible for managing, planning, and executing testing cycles for the client's systems integration project.Responsibilities:Create test strategy designs and test cases for various stages of transformation projects...

  • Software Support

    2 weeks ago


    Sydney, New South Wales, Australia Brennan IT Full time

    Why work for Brennan?We are a large national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1Managed Service Provider in Australia for the past 10 years in a row.Brennan IT benefits include: A strong culture underpinned by values that are...

  • Gxp Support Officer

    2 weeks ago


    Sydney, New South Wales, Australia BAE Systems Full time

    BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.The Digital Intelligence division of...

  • Systems Support

    2 weeks ago


    Sydney, New South Wales, Australia M&T Resources Full time

    SydneyIT & TelecommsSystems Analyst Highly flexible WFH or at their amazing CBD offices Long term career move with extensive professional development Excellent salary and employee benefits on offerThe Company: Our 'Professional Services' client has an excellent reputation and a global footprint spanning Australia, Asia, Europe and the USA. They offer a broad...

  • Systems Support

    2 weeks ago


    Sydney, New South Wales, Australia M&T Resources Full time

    SydneyIT & TelecommsHelp Desk / Support Highly flexible WFH or at their amazing CBD offices Initial 12 month fixed term Circa $130K to $145KThe Company: Our Professional Services client has an excellent reputation and a global footprint spanning Australia, Asia, Europe and the USA. They offer a broad range of legal services and are well known for being...


  • Sydney, New South Wales, Australia Amazon Support Services Pty Ltd - D05 Full time

    Bachelor of Science in Computer Science, Engineering, or Mathematics or equivalent relevant industry experience. High degree of organization and very detailoriented. Experience in building and managing a team of strong technical people, and prior ownership of the operation of a missioncritical team. Experience with analyzing operational processes and network...

  • IT Support Analyst

    2 weeks ago


    Sydney, New South Wales, Australia Brennan IT Full time

    Objectives of this role Improve, execute, and effectively communicate significant analyses that identify meaningful trends and opportunities across the business Participate in meetings regularly with managers to assess issues and to identify and implement improvements for moreefficient operations Provide strong, timely financial and business analytics for...

  • System Architect

    2 weeks ago


    Sydney, New South Wales, Australia 1058 Amadeus IT Pacific Pty Ltd Full time

    System Architect (Passenger Self-Services) page is loaded System Architect (Passenger Self-Services) Apply locations Sydney, New South Wales Melbourne, Victoria time type Full time posted on Posted Today job requisition id R19738 Job Title System Architect (Passenger Self-Services) PURPOSE OF THE ROLE: The System Architect (SA) defines, drives and...


  • Sydney, New South Wales, Australia Brennan IT Full time

    Job Description: We are seeking a motivated Junior Desktop Support Specialist to join our very well known client. The ideal candidate will have experience in hardware troubleshooting, Windows Server, and possess CCNA certification. This position offers an exciting opportunity to contribute to the success of our client by providing technical support to our...

  • Systems Support

    2 weeks ago


    Sydney, New South Wales, Australia Talent International Full time

    Job Details:LocationSydneySalaryAU$ AU$90000 per annumJob TypeFull TimeRefBBBH100640_ ContactSophia ParrelliPostedabout 2 hours ago- Working from home flexibility 3 days per week:Salary: $91,000 incl 15.4% superannuationOur client is looking for a FMIS System Support officer to join their team in a fixed 12 month contract, which is highly likely to extend...

  • Systems Support

    2 weeks ago


    Sydney, New South Wales, Australia Insignia Financial Full time

    Systems Support Be part of a team where everyone belongs, and individuality is celebrated Contribute to the financial wellbeing of our 2 million+ clients across Australia We support flexibility and hybrid workingThe OpportunityReporting to the Systems Support Team Leader, this role sits within a close-knot team who are passionate and focussed on delivering...


  • Sydney, New South Wales, Australia Amazon Support Services PtyLtd Full time

    BS in Computer Science or other technical degree. 5+ years of direct experience with cloud hosting technologies (AWS, Azure, etc. 5+ years experience managing an engineering team operating at scale. Deep understanding of infrastructure delivered through the software development lifecycle in an APIenabled environment including agile development, software...


  • Sydney, New South Wales, Australia Open Systems International Full time

    Open Systems International, Inc. (OSI), An AspenTech Business, is a fast-paced, growing, high technology company, headquartered in Medina, Minnesota. As a world leader in the Operations Technology (OT) field, OSI develops and supplies state-of-the-art energy management, optimization and control software solutions to energy utility companies worldwide.The...


  • Sydney, New South Wales, Australia Brennan IT Full time

    Why work for Brennan?We are a large national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1Managed Service Provider in Australia for the past 10 years in a row.Brennan IT benefits include: A strong culture underpinned by values that are...