Junior Application Support Consultant

1 week ago

Sydney, New South Wales, Australia Brennan IT Full time

Why work for Brennan?
We are a large national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1

Managed Service Provider in Australia for the past 10 years in a row.

Brennan IT benefits include:

  • A strong culture underpinned by values that are truly lived every day. An environment that embraces learning and development of all employees
  • Flexibility to work in the way that brings out the best in you.
  • The ability to do what you love, in an environment that supports you.
  • A focus on health and wellbeing social club, sporting teams, discounted technology purchases, health checks and more
  • Discounted IT hardware and software products

The role

Requirements:

  • Analyse and report any process improvements identified during the testing phase.
  • Workshop with key stakeholders to determine a common understanding of Business and System requirements and scope of project or task work.
  • Prepare documentation such as system operational procedures, process maps, data flow diagrams, requirements documents and functional specifications.
  • Identify, track and report on System status, risks, and issues.
  • A customer focused work ethic with experience in managing customer expectations.
  • Strong stakeholder engagement, management skill and the ability to support the needs of multiple key stakeholders.
  • Excellent time management skills with the ability to manage multiple deadlines and priorities.
  • Excellent verbal and written communication with the ability to prepare professional documentation.
  • Ability to work autonomously and as part of a team, sharing ideas and encouraging others to participate.
  • Ability and flexibility to rapidly learn new methodologies and technologies.
  • Ability to facilitate project meetings involving a variety of Business and IT stakeholders.
  • Automating the IT delivery process
  • Design and coding
  • Passion and initiative

Note:

As part of our hiring process, you will be required to undertake a National Criminal History Check.

Brennan IT is an equal opportunity employer.

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