Healthcare Functional Implementation Specialist

1 week ago

Melbourne, Victoria, Australia Dedalus SA Full time
Vous souhaitez donner du sens à votre métier ?

Vous voulez contribuer à l'amélioration de nos soins de santé ?

Alors rejoignez notre équipe

  • Role Summary
  • We are seeking an experienced Functional Consultant who will be responsible for successful project implementations including post golive support in the ANZ region for the Dedalus Amphi product.
  • Projects are focused on implementation of Dedalus' software and solutions into new and existing customers (public and private hospitals and other healthcare providers), along with integrating the broader portfolio of Dedalus offerings including cloud, workplace, security, and analytics solutions.
  • It is a requirement that the Amphi Functional Consultant has demonstrated strong proficiency in working with the Clinical Information Management products as well as an understand for the effective integration of thirdparty systems. Proficiency is defined as the ability to support, troubleshoot, and configure Amphi.
  • This role will work closely with the Amphi Stakeholders including the Solution Specialist, Project and Product Managers, Support and Development teams to define, document and deliver Project requirements. During project downtime, the Amphi Functional Consultant will provide support services to ANZ clients.
  • You are required to be able to contribute to the design, the creation, and the delivery of a solution to our customers. This solution may involve a single, or several Dedalus products including existing products and new generation products not yet implemented at sites.
  • Development within the role will lead to further internal cross training of other staff members, and growth opportunities to become proficient in other Dedalus ANZ related solutions.
  • The role includes interaction with resources from across the globe to achieve desired outcomes.
  • Job Functions
  • Provide support for Dedalus clients under the direction of the PS Clinical Solutions Manager
  • Assist Project Manager/s in the execution of project activities
  • Functional, Performance and Integration User Acceptance Testing
  • System customisations during an installation as indicated in the contract
  • Software issue reporting, investigation and resolution
  • Regression/deliverable testing on patch upgrades/ to client sites
  • Documentation
  • Client training/consultations for the Amphi product suite
  • SQL basics for database interrogation
  • Liaising with clients re: functional queries/possible change requests
  • Establishment of new site databases (configuration and other aspects)
  • Manage client data discrepancies/faults
  • Primary point of contact during software implementation
  • Identifying issues/enhancements during implementation phase and reporting these to relevant Project Managers and Development heads.
  • Participate in tender responses for completion of functional and technical responses
  • Assist Sales with Product queries
  • Maintain current knowledge of evolving trends and standards in health informatics in relation to healthcare opportunities and ensure timely communication of potential impacts or improvements to our healthcare product offerings
  • Contribute to our aspirations as a thought leader and innovator regarding improving healthcare outcomes
  • Assist in the education and mentoring of other staff to provide greater levels of customer engagement and improve the quality of service and software delivery
  • Participate in issue identification and rectification as required with support and product management teams
  • Assist in Implementation Planning Studies prior to implementation of Dedalus product or solutions
  • Perform a key role in Post-Implementation Reviews after the implementation of Dedalus product or solutions
  • Education & Experience
  • A degree or equivalent qualification in Paramedic science, Health, Nursing and/or an Information Systems Domain is highly desirable
  • Minimum 3 years functional experience in the healthcare setting.
  • Experience with prehospital information management systems Clinical Information management systems, electronic Medication Management (eMM), or similar products
  • Highly developed experience and skills in presentation delivery and public communication
  • Highlevel of knowledge with Health Industry Skills in business analysis, and requirement definition
Work Environment

  • Adelaide preferred OR Office locations across Melbourne, Brisbane Sydney.
  • Combination of office environment, customer location or remote working. Dedalus follow all local rules and regulations for COVID19 working conditions.
  • Some travel for customer meetings or project "go lives" domestic and or international.
  • Some flexibility with working hours as required to work with Dedalus teams in different time zones.

  • Healthcare Functional Specialist

    1 week ago

    Melbourne, Victoria, Australia Dedalus SA Full time

    Vous souhaitez donner du sens à votre métier ?Vous voulez contribuer à l'amélioration de nos soins de santé ?Alors rejoignez notre équipe Role Summary We are seeking an webPAS Functional Specialist to provide functional support for webPAS implementations and associated services for webPAS product in the ANZ region. The webPAS Functional Specialist will...

  • Healthcare Technical Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Dedalus SA Full time

    Vous souhaitez donner du sens à votre métier ?Vous voulez contribuer à l'amélioration de nos soins de santé ?Alors rejoignez notre équipe Role Summary We are seeking an experienced Technical Consultant who will be responsible for successful project implementations including post golive support in the ANZ region for the Dedalus Amphi product. Projects...

  • Healthcare Technical Specialist

    1 week ago

    Melbourne, Victoria, Australia Dedalus SA Full time

    Vous souhaitez donner du sens à votre métier ?Vous voulez contribuer à l'amélioration de nos soins de santé ?Alors rejoignez notre équipe Role Summary We are seeking an iPM Senior Delivery Coordinator to provide functional and technical support for iPM implementations and associated services for iPM product in the ANZ region. The iPM Senior Delivery...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Intelerad Full time

    Company DescriptionBecome part of our growing community of bright, motivated people who are dedicated and inspired by what they do best. Principled, honest, and supremely attentive are qualities that set us apart and guide our decisions, every day. Our creative approach to technology continuously breaks new ground so that our customers can do more.Over the...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Solera Full time

    Consultants (Information & Communication Technology) Implementation Specialist – Melbourne, Australia Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience.In addition, we provide products and services to protect life's other most important...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Solera Corporation Full time

    Implementation Specialist page is loaded Implementation Specialist Apply locations Melbourne time type Full time posted on Posted 20 Days Ago job requisition id JR Implementation Specialist (P3) – Melbourne, Australia Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Solera Full time

    Consultants (Information & Communication Technology) Implementation Specialist – Melbourne, AustraliaWho We AreSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Edrolo Full time

    Client Services & Implementation SpecialistWho Are We?If you're looking to make the move to a growing company making a real, positive difference in the world, a role in our Implementation Team might be for you Edrolo is an Australian, venture-backed ed-tech startup with a mission to improve education.Our in-house content production, tech, sales, and support...

  • HRIS Implementation Change Manager

    1 week ago

    Melbourne, Victoria, Australia TLC Healthcare Full time

    TLC Healthcare is an Employer of Choice for the last 8 consecutive years and a Global Healthy Workplaces award winner for large employers in 2023 and dedicated to being leaders in integrated healthcare. We are seeking a dynamic and commercially savvy HRIS Implementation Change Manager with exceptional collaboration and influencing skills to bring the...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Worldline Full time

    Title: Implementation SpecialistANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology platform to...

  • Implementation Specialist

    1 month ago

    Melbourne, Victoria, Australia Worldline Full time

    Title: Implementation SpecialistANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology platform to...

  • Implementation Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Worldline Full time

    Title: Implementation SpecialistANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology platform to...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Worldline Full time

    The Opportunity The Implementation Specialist reports to the Customer Transformation Manager within the Customer Delivery Department. In this role, you function as a dedicated specialist for new and existing premium & complex merchants, supporting them in the Implementation process. You will act as a single point of contact for the Merchants during...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Solera Full time

    Implementation Specialist (P3) - Melbourne, AustraliaWho We AreThe RoleWe are looking for an Implementation Special, as part of the Professional Services team, who will be responsible for managing projects to ensure the delivery of customer focused products.This role reports directly into Implementation Manager of Australia.What You'll DoSupport the pre and...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Edrolo Full time

    Client Services & Implementation SpecialistWho Are We?If you're looking to make the move to a growing company making a real, positive difference in the world, a role in our Implementation Team might be for you Edrolo is an Australian, venture-backed ed-tech startup with a mission to improve education. Our in-house content production, tech, sales, and support...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Edrolo Full time

    Client Services & Implementation SpecialistWho Are We?If you're looking to make the move to a growing company making a real, positive difference in the world, a role in our Implementation Team might be for you Edrolo is an Australian, venture-backed ed-tech startup with a mission to improve education. Our in-house content production, tech, sales, and support...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Worldline Full time

    ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology platform to enable an exciting roadmap of...

  • Procurement Specialist

    1 week ago

    Melbourne, Victoria, Australia Ryman Healthcare Full time

    Join a high growth organisation Continue to develop your career in a supportive environment Work in a social, fun & supportive environmentRyman HealthcareAt Ryman we are pioneering a new way to live for a new retirement generation - who are pioneering what it means to live life to the full. We always have, and always will, challenge the status quo and adapt...

  • Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Worldline Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline. We launched in Australia in early 2022, providing in-store and ecommerce...

  • Marketing Specialist

    1 week ago

    Melbourne, Victoria, Australia Sigma Healthcare Full time

    Marketing Specialist | 9 month ContractPlay a unique role in supporting healthy communities Drive the brands through the coordination and management of all end to end marketing campaigns and initiatives Brand new offices at M-City Clayton; onsite parking & hybrid model The Company With a history spanning more than 110 years, Sigma Healthcare is a leading...