SIL Team Leader

2 weeks ago

Townsville, Queensland, Australia selectability Full time

About us

selectability is a not-for-profit charity committed to improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We provide and coordinate NDIS supports, offer clinical services and deliver government funded mental wellbeing, carer and youth support programs.

We are one of the largest providers of mental health services across our diverse footprint – extending from Cairns to Rockhampton and Palm Island to Mount Isa ... and growing.

Our focus is always the individual and their goals and aspirations.

Our values

At selectability our values define what we stand for and how we work.

We value:

Commitment... Consumers, their goals and their rights are everything

Accountability... We take responsibility for our actions

Compassion... We understand and care deeply about our consumers

Respect... We acknowledge that everyone is different and promote equal human rights

Integrity... We do the right thing even when no one is looking

Innovation... We believe that every day is an opportunity to improve

Positivity... We engender courage and passion for a better future

About the role

Make a difference in the lives of regional Queenslanders.

selectability is looking for passionate motivated SIL Team Leader to join our growing team Supported Independent Living (SIL) Team Leaders play a vital role in supporting our consumers to live their best life - empowering individuals to build confidence, work towards their goals and improve their mental wellbeing.

The Supported Independent Living (SIL) Team Leader will provide leadership and support on day-to-day basis to the Lifestyle Support Workers who provide care to selectability consumers in their Supported Independent Living arrangement. The SIL team leader will provide oversight of the SIL property Operations, and work with the CSO in regard to rostering ensuring that services are provided in a safe and effective manner.

Main duties:

The SIL Team Leader's responsibilities include, but are not limited to:

  • Ensuring the effective running of the Supported Independent Living services in Townsville
  • Overseeing the daily operations of the SIL Services which includes- monitoring, managing and supporting the Lifestyle support workers to maintain: workplace health and safety checks, cleanliness of the property, positive behaviour support plan data sheets, restricted practice audit tools, eg sharps and medication
  • Ensuring that all team members are trained and up to date with relevant procedures and regulations
  • Providing support and guidance to staff when required
  • Reporting any concerns or incidents to the relevant Manager
  • Providing exceptional customer service to all internal customers
  • Maintaining professional boundaries at all times
  • Maintaining accurate and up to date consumer records and documentation
  • Participating in team meetings, and professional development activities
  • Working with a range of complex presentations, including those with severe and persistent mental illness, and/or multiple diagnoses

About you

To be successful you must:

  • Have a positive attitude
  • Possess clear and effective communication skills
  • Demonstrate computer literacy and accuracy in record management
  • Experience working in a team environment
  • Exhibit an ability to problem solve
  • Be able to follow policies and procedures at all times
  • Be able to work with culturally and linguistically diverse communities and individuals
  • Experience working with people with mental health, intellectual and/or physical disability

You will also need:

  • Minimum 2 years' experience in a similar role
  • A Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencing)
  • A current yellow card exemption or NDIS Worker Screening Clearance (or the ability or obtain prior to commencement)
  • NDIS Worker Orientation Module "Quality, Safety & You" completion certificate (visit to access this free module)
  • A current minimum P1 "C" class Queensland drivers licence
  • Comprehensive insurance and registration

About the offer

We offer a range of benefits including:

  • Competitive salary and benefits package, including professional development allowance
  • Permanent hourly rate of $41.52
  • Professional development opportunities
  • Up to $15,900 FBT salary packaging benefits
  • 50% discounted training via our RTO
  • Flexible working arrangements
  • Employee Assistance Program
  • Supportive and collaborative team environment

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role.

If you would like more information, please contact selectability's HR team on or at

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