Hith Case Manager

1 week ago

Heidelberg, Victoria, Australia Austin Health Full time
Full time and/or part time, ongoing role

  • Primarily at Austin Campus
  • Hourly base + salary packaging + super (prorata for part time)


Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide.

We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.


About Hospital in the Home (HITH)
Hospital in the Home shifts traditional acute care to the patient's own home, without compromising patient care. This may take place in person, or increasingly via the HITH virtual ward utilising video Telehealth and wearable technology. Care in Hospital in the Home is becoming increasingly acute thanks to the increase in access to technology. HITH improves patient satisfaction, reduces costs per episode of care, reduces complications and improves hospital flow.

About the role


The HITH Case Manager manages the transfer of patients from a traditional ward environment to receiving care in their own home.

They manage the needs of patients collaboratively to ensure high patient satisfaction, while facilitating hospital flow and safe and effective transitional care.


They utilise their extensive clinical skills and experience to manage clinically complex patients, utilising resources (such as wearable technology) to ensure the patient receives the right care, and are able to escalate appropriately.


A regular day will see you:

  • Reviewing referrals to the HITH service to ensure appropriate care can be put in place (be that through facilitation of in-person nursing care, virtual care, or a combination of the two).
  • Assessing patients, including assessment of ECG and other clinical information
  • Supporting flow in Austin Health by finding novel solutions to complex patient needs

About you
To be successful in this role you'll bring with you:

  • A very high level of clinical skill and experience, allowing for high level reasoning and complex decision making
  • Preferably a Cardiology or Critical care post grad qualification to allow for appropriate management of Complex patients, particularly in the virtual space.
  • Strong level of comfort utilising online systems for clinical management, and confidence in learning new systems
  • A desire to work collaboratively in a growing area, with a positive mindset towards change and innovation.

Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.

Our people also receive a variety of rewarding benefits, including:

- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation

  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Mentoring, learning and career development opportunities
  • Onsite childcare, easy access via public transport, discounted car parking and end of journey facilities for cyclists
  • Five weeks annual leave, plus purchased leave options

Inclusion at Austin

Work with us

Selection Criteria
Essential:
Registered Nurse registered with the Nursing and Midwifery Board of Australia

Essential:
Demonstrates comprehensive skills in acute nursing.

Essential:
High level of competency in solving IT issues, and a willingness to learn new technologies.

Essential:
A sound understanding of information technology including clinical systems, as required for the department.

Essential:
Current Victorian Driver's license.

Essential:
Excellent interpersonal and organizational skills

Essential:
Ability to negotiate and gain co-operation and support of others.

Essential:
Ability to determine workload priorities and meet deadlines.

Essential:
A positive approach to ongoing self-education and skill development

Desirable:
Post Graduate Certification in Cardiac/Critical Care Care Nursing.

Desirable:
Other relevant Post Graduate Certification

Desirable:
Previous Hospital in the Home experience.

Desirable:
Previous experience in case management, liaison nurse, clinical nurse specialist, associate nurse unit manager, or other nursing leadership position

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