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Case Manager

3 months ago


Heidelberg, Victoria, Australia Austin Health Full time

Case Manager MSTS (Mobile Support and Treatment Service) Ongoing Fulltime position
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Make an impact in supporting the mental health of people and their families

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Ongoing permanent opportunity available
The service operates between 8.00 am and 9.30 pm Monday to Friday and 8.30 am to 5.00 pm on weekends and public holidays.Case managers work on shifts over the course of the week

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Heidelberg location, with multiple public transport options available

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Competitive base + salary packaging + super


Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide.

We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.


About the Mental Health Division


The Mental Health Division provides mental health assessment and interventions for people experiencing mental illness, and their family and carers.

Working from a recovery-orientated model, the Mental Health Division provides an array of hospital-based, community and specialist services for infants, children, young people, adults and aged people throughout Victoria.

All mental health services work within a clinical framework that promotes recovery-orientated practice and supported decision-making.


The Mental Health Division has a highly supportive and collaborative team culture, based on the foundations of the Austin Health values.


About the role
As a Case Manager, you will work collaboratively with the MSTS Consultant Psychiatrist and the team to provide the highest level of clinical care to the consumers

A regular day will see you:


  • Undertaking assessment and case management of NEMSTS consumers and contribute to the implementation, monitoring and evaluation of treatment objectives
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Deliver high standard quality care for a clinical caseload, as well as consultation and liaison with family and organisations

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Providing assertive mobile outreach for consumers in their local community

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Medication supervision to the consumers in the community

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Together with the Consultant Psychiatrist and Registrar and the consumers planning clinical interventions that are appropriate for consumer and making sure implementation is done to the high standards

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Providing knowledge and skills, based on professional background, as part of a multidisciplinary team, consult with other mental health staff on specialist and community psychiatry matters

About you


You will be someone who has excellent written and verbal communication skills, and the ability to work both autonomously and as a part of the team.


You'll bring with you:
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Excellent communication skills, with a strong commitment to excellence in consumer care. You'll bring energy and drive to your work, and have a keen interest in developing your skillset.

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A thorough knowledge of the Mental Health and Wellbeing Act 2022

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Collaborative approach to work across a multi-disciplinary team

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A flexible, innovative team-oriented approach to service delivery

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A positive approach to change and diversity

Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.

Our people also receive a variety of rewarding benefits, including:

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Greater take-home pay through generous salary packaging, for living expenses, meals and holiday accommodation

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A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program

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Mentoring and career development opportunities

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Austin childcare, easy access via public transport

Inclusion at Austin
**Work with us