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Investigator
3 months ago
- At least 6 ongoing and fixed term roles are being offered in Ballarat
- Salary $73,842 plus superannuation
- VPS Grade
- Based in Melbourne CBD and Ballarat with hybrid working opportunities
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants, and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community.We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable.
We are an equal opportunity employer that is committed to providing an inclusive, accessible, and safe working environment. Find out more about working at the SRO at via our LinkedIn page.The opportunity
This role, within a team of investigators, undertakes activities designed to maximise compliance with Victoria's revenue laws and ensure revenue is collected when it is due.
Reporting to a Team Leader, you will:
- Conduct assigned investigations, under guidance, using audit and investigative skills.
- Quantify customers' tax liabilities and explaining to them the reasons for the decisions made as part of an investigation.
- Produce accurate reports on investigation findings and negotiate appropriate outcomes with customers.
To be successful in this role, you will have:
- Effective communication skills to provide clear and concise advice to all stakeholders.
- Professional customer service skills to consult with customers and identify needs and negotiate outcomes as well as working cooperatively and professionally in a team environment.
- Upload a cover letter addressing Key Selection Criteria 1, 2 and 6 in the position description.
- In your cover letter please specify your preferred work location (Melbourne, Ballarat or either) and your availability to attend a full day assessment centre in either Melbourne CBD or Ballarat on either Wednesday 21 June, Thursday 22 June or Friday 23 June, 202 and a resume.