Service Desk Officer

2 weeks ago


Adelaide Region SA, Australia Uniting Communities Full time

Uniting Communities is seeking two permanent full time
Service Desk Officers to join our ICT team. The Service Desk Officer role supports customers by providing quality support and efficient incident resolution. The Service Desk Officer plays a crucial role in ensuring the smooth operation of the organisation's technology functions, with responsibly to ensure customer issues and incidents are recorded, triaged, and managed to resolution.

Duties and Responsibilities of the role include:

  • Coordinate the resolution of incidents.
  • Accurately record all incidents and service requests
  • Escalate incidents as required.
  • Assist in the provisioning of other ICT equipment.

About You:

About Us


Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage and support people to live the best lives they can.

We value diversity and are committed to providing respectful, accessible services.

About the Remuneration


Benefits - In addition to your salary you can package up to
$15,900 per year pre-tax and benefit from a
$2,650 meals and entertainment card.


Your Application
Please attach a cover letter addressing the Position Description and a current resume.

  • As an organisation we take the responsibility to protect children, young people and vulnerable adults very seriously and all staff recruited to work in those areas are required to sign off on and work within our code of conduct and undergo relevant preemployment checks_


  • Adelaide Region SA, Australia Uniting Communities Full time

    **Uniting Communities** is seeking two permanent full time **Service Desk Officers** to join our ICT team. The Service Desk Officer role supports customers by providing quality support and efficient incident resolution. The Service Desk Officer plays a crucial role in ensuring the smooth operation of the organisation’s technology functions, with...


  • Adelaide Region SA, Australia HAYS Full time

    A 2-month Service Desk Officer role for a SA Government department based in Adelaide **Your new company** This SA Government Department is based in the Adelaide CBD and they are in the lookout for Service Desk Officer to join their team. **Your new role** You will provide first level IT support and customer service to internal staff. You will handle IT...

  • Service Desk Officer

    4 weeks ago


    Adelaide Region SA, Australia HAYS Full time

    Contract opportunity for a Night Shift Service Desk Officer based in the Adelaide CBD. **Your new company** This well-known and reputable organisation are looking for a Service Desk Officer for a night shift role for a minimum 12-month contract. **Your new role** **What you'll need to succeed** Your previous experience in a Service Desk will see you...


  • Adelaide Region SA, Australia Uniting Communities Full time

    Are you a tech-savvy problem solver with a passion for providing excellent customer service? We are seeking a dynamic and driven individual to join our team as a **Service Desk Officer** within our ICT team! As a **Service Desk Officer**, you'll be the first point of contact for our employees' technical queries and concerns. Your exceptional communication...

  • Service Desk

    3 weeks ago


    Adelaide Region SA, Australia HAYS Full time

    6 months Contract opportunity for a Service Desk Officer **Your new company** 6 months Contract opportunity for a Service Desk Officer based in the Adelaide CBD. This is a leading organisation where they focus on providing a positive impact on the society. **Your new role** You will be responsible for providing excellent L1 Support to their clients both...

  • Service Desk Officer

    2 weeks ago


    Adelaide Region SA, Australia Uniting Communities Full time

    Are you a tech-savvy problem solver with a passion for providing excellent customer service? We are seeking a dynamic and driven individual to join our team as a Service Desk Officer within our ICT teamAs a Service Desk Officer, you'll be the first point of contact for our employees' technical queries and concerns. Your exceptional communication skills and...

  • Service Desk

    3 weeks ago


    Adelaide Region SA, Australia HAYS Full time

    A great 6 month contract opportunity is available for a passionate Service Desk Officer. **Your new company** This well-regarded SA government department based in the Adelaide CBD, is continuing to experience growth and is looking to add to their progressive team. This large and supportive team will offer on the job training to help you succeed. They are...

  • Service Desk Analyst

    3 weeks ago


    Adelaide Region SA, Australia HAYS Full time

    6 weeks Contract opportunity for a Service Desk Officer. **Your new company** This well-known and reputable organisation is currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer issues, VPN set up and more - Contribute to...


  • Adelaide Region SA, Australia HAYS Full time

    6 weeks Contract opportunity for a Service Desk Officer based in Osborne. **Your new company** This well-known and reputable organisation is currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer issues, VPN set up and more -...


  • Adelaide Region SA, Australia HAYS Full time

    A contract position for a well-regarded SA Government Department **Your new company** This SA Government Department is based in the Adelaide CBD and they are seeking multiple Business Systems Service Desk Officers to join their team. **Your new role** As a core role within the Customer Services team, the Business Systems Service Desk Officer will ensure...

  • Service Desk Analyst

    4 weeks ago


    Adelaide Region SA, Australia HAYS Full time

    Contract opportunity for a Service Desk Analyst. Based in the Adelaide CBD. **Your new company** This well-known organisation has a friendly and supportive culture. They are currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer...

  • Service Desk Analyst

    3 weeks ago


    Adelaide Region SA, Australia ElectraNet Full time

    **About ElectraNet**: ElectraNet builds, owns, operates, and maintains the South Australian high voltage transmission network that delivers electricity from generators to distributors and major load connected customers, enabling power to be supplied to homes, businesses, and communities. **The Opportunity**: The Service Desk Analyst is responsible for...

  • Service Desk Analyst

    2 weeks ago


    Adelaide Region SA, Australia HAYS Full time

    Multiple 4-6 month Government contract opportunities available for Service Desk Analysts based in Adelaide. **Your new company** This well-known and reputable organisation is currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer...

  • Service Desk Analyst

    2 weeks ago


    Adelaide Region SA, Australia ElectraNet Full time

    About ElectraNet:ElectraNet builds, owns, operates, and maintains the South Australian high voltage transmission network that delivers electricity from generators to distributors and major load connected customers, enabling power to be supplied to homes, businesses, and communities.The Opportunity:The Service Desk Analyst is responsible for providing first...


  • Adelaide Region SA, Australia Cleared ICT Full time

    Location: - Adelaide - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - Negotiable - Contact name: - Daniel Crowe- Job reference: - BBBH1638_1700799427 - Published: - 34 minutes ago Cleared are working with one of the largest defence contractors in Australia and are looking to speak to Service Desk Administrators...

  • Service Desk Analyst

    3 weeks ago


    Adelaide Region SA, Australia ElectraNet Full time

    **About ElectraNet**: ElectraNet builds, owns, operates, and maintains the South Australian high voltage transmission network that delivers electricity from generators to distributors and major load connected customers, enabling power to be supplied to homes, businesses, and communities. South Australia is at the forefront of the transition to clean energy...


  • Adelaide Region SA, Australia HAYS Full time

    Permanent Opportunity for a Service Desk Analyst based in Adelaide CBD **Your new company** This well-known and reputable organisation is currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer issues, VPN set up and more -...

  • Service Desk

    3 weeks ago


    Adelaide Region SA, Australia HAYS Full time

    A great contract opportunity is available for a passionate and driven IT Customer Support Officer. **Your new company** This well-regarded SA government department based in the Adelaide CBD, is continuing to experience growth and is looking to add to their progressive team. This large and supportive team will offer on the job training to help you succeed....

  • Service Desk Officer

    3 weeks ago


    Adelaide, Australia SA Government -SOUTH AUSTRALIA POLICE Full time

    **South Australia Police** **Job reference**: 579831 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone **ASO3 Service Desk Officer** SA Police are seeking a Service Desk Officer to join on a 12-month fixed term contract. **Your new company** **Your new role** The Service Desk Officer is accountable...


  • Adelaide Region SA, Australia Cleared ICT Full time

    Location: Adelaide Sectors: Cyber Security, Engineering, ICT Employment type: Contract Salary: Negotiable Contact name: Daniel Crowe Job reference: BBBH1638_ Published: 34 minutes agoCleared are working with one of the largest defence contractors in Australia and are looking to speak to Service Desk Administrators based in Adelaide who ideally hold a AGSVA...