Apprenticeship Officer

1 week ago

Melbourne, Victoria, Australia Swinburne University of Technology Full time

The Student Administration and Library Services team at Swinburne University of Technology are looking for an Apprenticeship Officer to join their team.

The Apprenticeship Officer is responsible for the end-to-end processes of the life cycle of an Apprenticeship/Traineeship. This role will be the main contact point to resolving questions and issues for Apprentices, Trainee's and Employers.


The Apprenticeship Officer will contribute to the provision of seamless high quality delivery of training throughout the life cycle of their Apprenticeship by working closely with Apprentices, Trainee's, Employers, Teaching Departments, Industry Departments, Registered Training Organisations (RTOs), Australian Apprenticeship Centres (AACs) and Apprenticeship Field Officers (AFOs).


About You

To be suitable for this role you will need to have experience in the below key accountabilities:

  • Demonstrated relevant experience in the provision of high quality administrative and support services within a demanding, client focused environment
  • Significant experience in the coordination of customer relationship strategies, marketing and communication campaigns and demonstrated ability to deliver high quality services to a range of stakeholders
  • Demonstrated high level organisational and time management skills including the ability to plan ahead, ability to work under pressure, prioritise tasks and display thoroughness, attention to detail, and with the ability to follow tasks through to completion
  • An understanding of the Australian university and VE sectors is desirable

Qualifications

  • Completion of a degree or associate diploma and at least two years subsequent relevant work experience; or an equivalent combination of relevant experience and/or education/training

About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges.

With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university - one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it.

We are committed to a differentiated university proposition in education and research, so that:

  • Every Swinburne learner gets a work experience
  • Every Swinburne graduate gets a job
  • Every Swinburne partner gets a tech solution
  • Swinburne is the prototype of global best practice
The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.


If you are viewing this advert from an external site, please click 'apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.


Applications Close:
Thursday 2nd November 2023, 5pm
Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

Equity and Diversity

Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives.

For further information on all our initiatives visit our Equity & Diversity website.

We welcome and encourage applicants from diverse backgrounds to apply.

Aboriginal and Torres Strait Islander Applicants

  • We are a 2023 Circle Back Initiative Employer we commit to respond to every applicant_
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