Customer Service Consultant
1 week ago
The Organisation
JK's Client is one of the world's largest IT service companies whose vision is to help the businesses they partner with to deliver and drive technology led transformations.
Having been ranked number one for customer satisfaction in Europe's largest survey of service provider performance, they out-perform their peers by focusing on ensuring customer satisfaction and case efficiencies.
JK's Client have recently ensured their call centre function has returned to the Australian economy and are seeking complaints consultants to join their expanding team.
You will be provided with comprehensive training to see you succeed in this role; including a 1-week induction, extensive paid training and ongoing support and mentorship.
The Role
As the first point of contact, you will be responsible for triaging inbound calls and determining the appropriate department to transfer these calls to in order to provide customer resolution.
You would be required to work full time hours between 8am - 7pm Monday to Friday.
Requirements of this role
- Previous experience within customer service roles is desirable
- Experience with or demonstrated ability to handle high volumes of calls
- Ability to problem solve and make informed decisions
- Ability to liaise between customers and stakeholders to ensure customer satisfaction
- Experience providing accurate and timely updates to customers
Job Information:
- Job Reference: _
- Salary: Up to AU$30 per hour
- Salary From: £30
- Salary To: £30
- Job Industries: Call Centre and Customer Service
- Job Locations: Brisbane CBD, Brisbane, Australia
- Job Types: Temporary
-
Customer Service Consultant
3 weeks ago
Brisbane, Queensland, Australia Flight Centre Alumni Full timeAt Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination experts and hand-select the best inclusions for both our customers and partners alike.We are currently looking for an experienced Travel Consultant to join our Customer Service Team. This is an excellent opportunity for...
-
Customer Service Consultant
2 months ago
Brisbane, Queensland, Australia Flight Centre Alumni Full timeAt Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination experts and hand-select the best inclusions for both our customers and partners alike.We are currently looking for an experienced Travel Consultant to join our Customer Service Team. This is an excellent opportunity for...
-
Customer Service Consultant
1 week ago
Brisbane, Queensland, Australia Chubb Fire & Security Pty Ltd Full time0037095Brisbane, Queensland AUAre you an experienced Customer Service Consultant, looking for the next step in your career? This is an opportunity to join VitalCALL with Chubb, where you will benefit from exposure to a program of work, continuous improvement, progression opportunities as well a range of additional benefits that come with working with a...
-
Customer Service Consultant
1 week ago
Brisbane, Queensland, Australia Hudson Australia Full timeExciting Role with Growth and permanency options Excellent Induction, Training and Coaching Work with a brand that everyone knowsFlexhive by Hudson has an exclusive recruitment partnership with The Lott contact centre, the customer support team that support all the millions of weekly Lottery players (Powerball, Oz Lotto, Set for Life,Keno).We are looking for...
-
Customer Service Consultant
1 week ago
Brisbane, Queensland, Australia Davidson Group Services Full timeAbout the CompanyOur client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members.A high workload has dictated the need for 2 Customer Service Officers to assist their busy team over a 6 weeks project starting immediately.About the RoleYour responsibilities will include Phone potential clients to...
-
Customer Service Consultant
1 week ago
Brisbane, Queensland, Australia Davidson Group Services Full timeAbout the CompanyOur client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members.A high workload has dictated the need for several Customer Service Officers to assist their busy team over an 8 to 10 weeks project starting 14th August.About the RoleYour responsibilities will include Phone...
-
Customer Service Consultant
1 week ago
Brisbane, Queensland, Australia Rentokil Initial Full timeRentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Brisbane on a permanent, full-time basis.The core responsibilities in this role include:Proactively making outbound calls to our existing customers to promote our products and services Resolving customer queries quickly and accurately Scheduling...
-
Customer Service Centre Consultant
1 week ago
Brisbane, Queensland, Australia Toll Group Full timeCompany DescriptionGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Customer Service Consultant
1 week ago
Brisbane, Queensland, Australia Rentokil Initial Full timeRentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Townsville or Cairns on a permanent, full-time basis.The core responsibilities in this role include:Proactively making outbound calls to our existing customers to promote our products and services Resolving customer queries quickly and...
-
Planning Consultant
1 week ago
Brisbane, Queensland, Australia Service Stream Full timePrimary LocationBrisbane - KingsgateJob Description SummaryAn exciting opportunity has arisen for a Planning Consultant to join ServiceStream in our Brisbane office.About the RoleServiceStream's Telecommunications division are currently seeking a Planning Consultant to join our growing company. You will be responsible for feasibility studies and obtaining...
-
Customer Service Consultant
1 week ago
Brisbane, Queensland, Australia Bank of Queensland Full timeAbout the RoleAs a Customer Service Consultant with BOQ Group, you will be servicing the needs of our customers across all our banking products at our Newstead Head Office.The role is phone based and all our calls are inbound enquiries from our BOQ customers. It's a fun, customer centric environment where there's heaps of support and focus on career...
-
Customer Service
1 week ago
Brisbane, Queensland, Australia Telstra Full timeEmployment TypePermanentClosing Date12 Mar :59pmJob TitleCustomer Service & Sales Consultant ROMAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower...
-
Customer Service
1 week ago
Brisbane, Queensland, Australia Telstra Full timeEmployment Type: PermanentClosing Date: 27 June, 11:59 PMJob Title: Customer Service & Sales ConsultantJob Summary: As a Retail Sales Consultant at Telstra, your mission is to provide exceptional customer service that delights customers. By offering a seamless in-store experience, you help customers find the products and services they need to enhance their...
-
Casual Customer Service and Sales Consultant
1 week ago
Brisbane, Queensland, Australia Telstra Full timeEmployment TypeCasualClosing Date25 Jan :59pmJob TitleCasual Customer Service and Sales Consultant SUNSHINE PLAZAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...
-
Customer Service Consultant
1 week ago
Brisbane central business district, Queensland, Australia Pure Source Recruitment Full timePositive, supportive and social environment in beautifully modern office space Regular working hours of 8:00am 5:00pm Monday Friday, with no overtimeAbout the Role Reporting directly to the Customer Service Team Leader, you will be working within a small team of Customer Service Consultants to respond to and resolve inbound customer enquiries in an...
-
Customer Service
1 week ago
Brisbane, Queensland, Australia Telstra Full timeEmployment TypePermanentClosing Date27 June :59pmJob TitleCustomer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower...
-
Customer Support Consultant
1 week ago
Brisbane, Queensland, Australia RPMGlobal Holdings Limited Full timeAbout the RoleRPM is seeking an experienced Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters.The Customer Support Consultant will be responsible for investigating and resolving MinVu support cases. MinVu is...
-
Casual Customer Service and Sales Consultant
1 week ago
Brisbane, Queensland, Australia Telstra Full timeEmployment TypeCasualClosing Date25 Jan :59pmJob TitleCasual Customer Service and Sales Consultant BURLEIGH HEADSJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...
-
Customer Service Sales Consultant
1 week ago
Brisbane, Queensland, Australia O'Brien Glass Industries Limited Full timeWe are currently looking for Customer Sales Consultants for our Glazing Division.We are looking for superstars who have strong customer service and the ability to provide quotes and bookings to customers.This is a hybrid position where you be required to come into the office (Brisbane) for training and team meetings.If you have worked in an insurance, sales...
-
Sales and Customer Service Consultant
1 week ago
Brisbane, Queensland, Australia Dye & Durham Corporation Full timeCustomer Support Consultant - Brisbane - OnsiteWHO ARE WE?Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham, a leading global provider of cloud-based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the...