Customer Service Consultant

1 week ago


Brisbane, Queensland, Australia Rentokil Initial Full time

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in
Brisbane on a
permanent, full-time basis.



The core responsibilities in this role include:

  • Proactively making outbound calls to our existing customers to promote our products and services
  • Resolving customer queries quickly and accurately
  • Scheduling appointments for residential customers
  • Converting incoming enquiries into sales opportunities
  • Liaising with your fellow colleagues
  • Meeting call and internal sales targets
  • Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

Requirements:

-
Experience working in customer service or call centre environments (essential):


  • Demonstrated experience in phone sales and converting enquires into sales:
  • Proficient with communicating verbally and electronically
  • Able to work calmly under pressure while multitasking
  • Proven problemsolving skills
  • Ability to focus on delivering a 'wow' experience to customers
  • Ability to work in a team environment to support fellow colleagues
  • Professional, reliable and punctual.
  • Accurately enter data into systems
As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
Rentokil Initial is a member of the FTSE 100 of leading companies.

This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.



  • Brisbane, Queensland, Australia Flight Centre Alumni Full time

    At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination experts and hand-select the best inclusions for both our customers and partners alike.We are currently looking for an experienced Travel Consultant to join our Customer Service Team. This is an excellent opportunity for...


  • Brisbane, Queensland, Australia Flight Centre Alumni Full time

    At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination experts and hand-select the best inclusions for both our customers and partners alike.We are currently looking for an experienced Travel Consultant to join our Customer Service Team. This is an excellent opportunity for...


  • Brisbane, Queensland, Australia Chubb Fire & Security Pty Ltd Full time

    0037095Brisbane, Queensland AUAre you an experienced Customer Service Consultant, looking for the next step in your career? This is an opportunity to join VitalCALL with Chubb, where you will benefit from exposure to a program of work, continuous improvement, progression opportunities as well a range of additional benefits that come with working with a...


  • Brisbane, Queensland, Australia Hudson Australia Full time

    Exciting Role with Growth and permanency options Excellent Induction, Training and Coaching Work with a brand that everyone knowsFlexhive by Hudson has an exclusive recruitment partnership with The Lott contact centre, the customer support team that support all the millions of weekly Lottery players (Powerball, Oz Lotto, Set for Life,Keno).We are looking for...


  • Brisbane, Queensland, Australia JK Personnel Full time

    The OrganisationJK's Client is one of the world's largest IT service companies whose vision is to help the businesses they partner with to deliver and drive technology led transformations.Having been ranked number one for customer satisfaction in Europe's largest survey of service provider performance, they out-perform their peers by focusing on ensuring...


  • Brisbane, Queensland, Australia Davidson Group Services Full time

    About the CompanyOur client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members.A high workload has dictated the need for several Customer Service Officers to assist their busy team over an 8 to 10 weeks project starting 14th August.About the RoleYour responsibilities will include Phone...


  • Brisbane, Queensland, Australia Davidson Group Services Full time

    About the CompanyOur client is a multi-faceted care-services organisation, who strive to better the lives of some of our most community members.A high workload has dictated the need for 2 Customer Service Officers to assist their busy team over a 6 weeks project starting immediately.About the RoleYour responsibilities will include Phone potential clients to...


  • Brisbane, Queensland, Australia Toll Group Full time

    Company DescriptionGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Government & Defence provides specialised logistics expertise, including relocation services. We work with...


  • Brisbane, Queensland, Australia Rentokil Initial Full time

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Townsville or Cairns on a permanent, full-time basis.The core responsibilities in this role include:Proactively making outbound calls to our existing customers to promote our products and services Resolving customer queries quickly and...

  • Planning Consultant

    1 week ago


    Brisbane, Queensland, Australia Service Stream Full time

    Primary LocationBrisbane - KingsgateJob Description SummaryAn exciting opportunity has arisen for a Planning Consultant to join ServiceStream in our Brisbane office.About the RoleServiceStream's Telecommunications division are currently seeking a Planning Consultant to join our growing company. You will be responsible for feasibility studies and obtaining...


  • Brisbane, Queensland, Australia Bank of Queensland Full time

    About the RoleAs a Customer Service Consultant with BOQ Group, you will be servicing the needs of our customers across all our banking products at our Newstead Head Office.The role is phone based and all our calls are inbound enquiries from our BOQ customers. It's a fun, customer centric environment where there's heaps of support and focus on career...

  • Customer Service

    1 week ago


    Brisbane, Queensland, Australia Telstra Full time

    Employment TypePermanentClosing Date12 Mar :59pmJob TitleCustomer Service & Sales Consultant ROMAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower...

  • Customer Service

    1 week ago


    Brisbane, Queensland, Australia Telstra Full time

    Employment Type: PermanentClosing Date: 27 June, 11:59 PMJob Title: Customer Service & Sales ConsultantJob Summary: As a Retail Sales Consultant at Telstra, your mission is to provide exceptional customer service that delights customers. By offering a seamless in-store experience, you help customers find the products and services they need to enhance their...


  • Brisbane, Queensland, Australia Telstra Full time

    Employment TypeCasualClosing Date25 Jan :59pmJob TitleCasual Customer Service and Sales Consultant SUNSHINE PLAZAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...


  • Brisbane central business district, Queensland, Australia Pure Source Recruitment Full time

    Positive, supportive and social environment in beautifully modern office space Regular working hours of 8:00am 5:00pm Monday Friday, with no overtimeAbout the Role Reporting directly to the Customer Service Team Leader, you will be working within a small team of Customer Service Consultants to respond to and resolve inbound customer enquiries in an...


  • Brisbane, Queensland, Australia RPMGlobal Holdings Limited Full time

    About the RoleRPM is seeking an experienced Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters.The Customer Support Consultant will be responsible for investigating and resolving MinVu support cases. MinVu is...

  • Customer Service

    1 week ago


    Brisbane, Queensland, Australia Telstra Full time

    Employment TypePermanentClosing Date27 June :59pmJob TitleCustomer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower...


  • Brisbane, Queensland, Australia Telstra Full time

    Employment TypeCasualClosing Date25 Jan :59pmJob TitleCasual Customer Service and Sales Consultant BURLEIGH HEADSJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...


  • Brisbane, Queensland, Australia O'Brien Glass Industries Limited Full time

    We are currently looking for Customer Sales Consultants for our Glazing Division.We are looking for superstars who have strong customer service and the ability to provide quotes and bookings to customers.This is a hybrid position where you be required to come into the office (Brisbane) for training and team meetings.If you have worked in an insurance, sales...


  • Brisbane, Queensland, Australia Dye & Durham Corporation Full time

    Customer Support Consultant ‎ ‎- Brisbane - OnsiteWHO ARE WE?Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham, a leading global provider of cloud-based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the...