On-call Officer

2 weeks ago


Brisbane, Queensland, Australia Strive Community Care Full time

Introduction:

ABOUT US

Description:

THE ROLE

The responsibilities of the role include:

  • Act as the primary point of call for decisions relating to crisis management, staffing issues, and incident reporting
  • Provide employees practice advisory and debriefing services during or after critical incidents
  • Stakeholder liaison and mandatory reporting where required
  • Realtime accurate reporting of oncall service provided
  • Review reports of critical incidents
  • Provide recommendations for continuous improvement

BENEFITS:


Aside from an attractive salary, Strive offers a robust induction training program, monthly supervision, has a focus on supporting the wellbeing of staff, and provides ongoing professional development opportunities.


Strive Community Care is a Child Safe organisation and will require the successful applicant to complete pre-employment checks including a Criminal History Check, Yellow Card, and a Positive Notice Blue Card.

Strive Community Care is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disabilities to apply.

Skills and Experiences:

ABOUT YOU
The successful applicant/s will require the following Qualifications and Experience:

  • Minimum Certificate IV qualification in a relevant discipline (e.g. Youth Work, Social Work, Social Science, Counselling) is essential.
  • Experience in oncall responsibilities in residential OOHC is essential with a strong understanding of practice, legislative/regulatory, and staff support requirements. Experience in developing safety plans, behaviour support strategies, case noting, and report writing is essential.
  • Demonstrated experience in working effectively with Aboriginal and Torres Strait Islander children, families, and communities.
  • Valid unrestricted Australian drivers licence
  • Valid Blue Card and Yellow Card (or willingness to attain)
  • Experience in working with young people with complex trauma is essential.

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