Dry Fire Service Manager

7 days ago


Auburn, Australia Astrum Recruitment Full time
National fire company, Work with a range of high-profile clients

  • Must have quoting, estimating exp for Fire Services & Install
  • Friendly and supporting Fire Service team
  • High staff retention

ABOUT THE COMPANY
Our client is a growing national company that operates in the Building Services space. The company

value their employees and support them to develop their skills. Since its inception in

the early 2000's, our client has built up an extensive range of blue-chip clients, including Commercial, Industrial, Health, Retail, Entertainment Government and Education. This company has a committed business culture and a supportive leadership team that are keen to invest in their employees and see them

progress and succeed within the industry.

ABOUT THE ROLE
Due to company growth, the opportunity has arisen for a

Dry

Fire Service Manager to join their team based in Sydney. Reporting directly to the General Manager, and you will be responsible for the delivery on high profile commercial clients. This position will see you

managing service delivery and managing service technicians. You will also be expected to carry out the monthly toolbox meetings and have responsibility for driving consistent and reliable financial performance.

The position will be responsible for

the operational delivery, documentation and communication in their dedicated portfolios.

Reporting and quote generation will be required across all Fire disciplines.

RESPONSIBILITIES AND DUTIES

  • Attend site and monthly meetings as required to manage customer accounts and satisfaction.
  • Be well versed in the contracts of clients and understand the account deliverables and KPIs.
  • Create reports with assistance of the company database to support customer monthly meetings in compliance with contractual obligations and KPI's.
  • Report to the General Manager where the company is not delivering those KPIs and assist and advise methods of improvement including ongoing monitoring.
  • Discuss and explain defects and quotes with our customers in order to sell services.
  • Support business development through expressions of interest and tendering of Fire Service Works.
  • Review existing contracts for profitability and renew those contracts to the benefit of the company's position.
  • Assist with submission of invoices and variation claims, to ensure timely approval of variations and client satisfaction

HOW TO APPLY

If you are qualified, proud of the service you provide and looking to make your next career move, click APPLY NOW.


  • Successful Applicants will be contactd


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