PSP Case Manager

2 weeks ago

Newcastle, New South Wales, Australia Samaritans Full time
  • Permanency Support Program
  • Full Time max-term contract until June 2025
  • This role is paid under the SCHADS - Level 5

The opportunity

The Case Manager is responsible for providing professional and accountable case management for children and young persons, their family and carers in the Samaritans Permanency Support Program. In addition, Case Managers are required to proactively engage and work with families to facilitate restoration for children/young people in care.

This will be achieved through regular family and carer contact, remaining non-judgemental and empathetic and providing enhanced strategies for positive parenting.

The Permanency Support Program operates across Newcastle, Central Coast, Upper and Lower Hunter and Western NSW regions.

Why work for us?

Newcastle Anglican places people at the centre of our work. As a part of a faith-based organisation, you have access to the following great benefits:

  • Up to 40% discount on school enrolment fees at any of our Newcastle Anglican schools
  • Salary packaging options (up to $611/fortnight)
  • Discounted private health insurance through Medibank
  • Career and development opportunities we want you to flourish
  • Access to over 300+ gyms with the Fitness Passport Program
  • Free access to our corporate Employee Assistance Program
  • Paid parental leave (after 12 months of service)

Role & Responsibilities:

  • Monitor and maintain safety and wellbeing of children and young people by ensuring regular face to face contact and intervention including attending home visits
  • Facilitate, attend and participate in case conferences and meetings, ensuring the child's needs are paramount and promoting the values of transparency, engagement and empowerment
  • Effectively maintain accountable systems including child and young person's records and files and carer records in line with Samaritans, NSW Legislation and other government requirements including the Office of Children's Guardian
    Maintain accurate and professional case notes and other related documentation
  • Positively contribute to teamwork and embrace a co-operative approach to achieving outcomes

About you

  • Tertiary degree qualification in Social Work, Community Welfare, Psychology, Education or any other relevant tertiary qualifications and relevant transferable experience
  • Demonstrated ability to use a holistic based approach in implementing and overseeing case management and case plans
  • Strong interpersonal skills that provide the basis for effective negotiation, mediation and conflict resolution practices and outcomes
  • Sound professional knowledge and theory base particularly in the areas of trauma, attachment and therapeutic care
  • Highly developed case management documentation skills
  • Proven ability to develop rapport with carers, child /young people and their families/significant others in order to support informed decision-making and skills development for living within the community
  • Demonstrated commitment and ability to maintain confidentiality and accountability, including records of children and young people and their families, team and organisational discussions
  • The ability to effectively develop and maintain positive working relationships and networks with other agencies
  • Demonstrated ability to participate positively in teamwork, training and supervision processes
  • Demonstrated understanding of the relevant Government legislation applicable to the Permanency Program

The successful applicant will possess or willingness to obtain the following: NSW Working with Children Check, Criminal History Check, First aid & CPR certificates and undertake a pre-employment functional medical.

Who we are?

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information visit or email the talent team

You must have the right to live and work in Australia.

Samaritans promotes the safety, wellbeing and inclusion of all children and young people.

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