Head of Scaled Sales

2 weeks ago

Sydney, New South Wales, Australia Uber Full time

#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts

About The Team:

UberEats has been a market leader in Online Food Delivery for the past five years.

While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services.


#GoGetIt embodies the attitude and mentality of Delivery at Uber. We provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers.

About The Role:


UberEats is looking for an outstanding leader to head our Scaled Sales team and deliver exceptional end-to-end experience for small business partners.

The purpose of our Scaled Sales team is to recruit thousands of Australia's best independent restaurants onto the UberEats platform ,consistently improving our offering for Uber Eats customers.

Once these restaurants are live on UberEats the scaled team focuses on improving their experience, increasing their revenue and introducing new products to help them grow


This is a critical segment for Uber; we are on a mission to ensure we have every single person's favourite local restaurants available through UberEats and the scaled segment is key to unlocking this vision.

Our Scaled Sales leader will be responsible for championing these restaurants as a member of the Restaurants Leadership team and across the ANZ business more broadly.

They will lead a small team of highly skilled individuals with skills in diverse areas and lead our engagement and execution through a large customer facing offshore sales team.

To succeed in the role they will be an agile leader who builds a culture of collaboration and teamwork across different domains and can drive a path forward amongst ambiguity.


This is an opportunity to make an immediate leadership impact on the UberEats marketplace and to design and deliver the future scaled sales model within Uber.


Your Impact in Role:

  • Lead our efforts in large scale restaurant acquisition onto the Uber Eats platform, striving to achieve a frictionless sign up process for restaurants.
  • Lead an increasingly efficient, highly scalable and high quality service model for our small business customers in the "long tail", by leaning heavily on automation, analytics and offshoring to improve our customer offering and grow revenue in this critical segment
  • Be accountable for business results and metrics for the scaled segment. Achieve consistent outperformance against your goals (such as revenue growth, additional product sales and churn reduction).
  • Be a champion of scaled sales helping collaborating across teams and other markets to multiply the positive impact of your innovation across the business and set the future scaled vision for Uber Eats

The Experience You'll Bring:

  • A track record of working in a scaled customer environment, ideally in a marketplace or ecommerce business or other 'online sales' technology environment
  • Experience of leading and developing teams.
  • The ability to combine analytical and strategic thinking with operational excellence.
  • Depth in at least one of the facets of scaled or online sales (e.g. vendor management, scaled client success, customer predictive analytics, selfserve).

What's in it for you?


Uber's culture and values are at the core of everything we do so that our employees can better understand who we are and what it's like to work at Uber today.

We pride ourselves on the amazing team we've built. The driver behind all of our growth, our bold and disruptive brand, and the game-changing technology we bring to life is the people that make Uber,

#OneUber.
Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and well-being. These benefits have been designed with #

OneUber in mind, supporting the whole of you and the way that you work best.

  • We provide our employees with monthly
    Uber credits to use against the full value of Eats & Rides (whichever is applicable in your market) plus a 17% discount (excluding nonrestaurant food deliveries) on orders through our App (which exists even when your credits expire).
  • Family comes first, and our
    paid parental leave (minimum 18 weeks full pay with additional benefits or paid leave depending on your location) is accessible for all new parents from day 1 (with no tenure requirement). New parents at Uber will also receive access to Cleo, flexible returntowork options, and additional Uber credits during their period of leave (because let's face it, who wants to cook with a little one around?)
-
Starting a family

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