Mes Team Lead

1 week ago


Melbourne, Victoria, Australia Strata Results Recruitment Full time
Excellent salary package

  • Amazing team environment
  • Flexible WFH policy


We are currently recruiting on behalf of our client, who are one the most respected manufacturers in Australia, best known for their quality products and exceptional customer service, they have an opportunity for a ( Manufacturing Execution System ) Team Lead to join there ever growing team.


Purpose of Role


This role provides a vital leadership and technical capability for the design, implementation, maintenance, support, and administration of our client's Manufacturing Execution System PSI.


The role will also play an integral role in the businesses pursuit of Industry 4.0 opportunities as the business moves beyond the MES implementation project and looks to future improvement activities.


Given the operational critical nature of the Manufacturing Execution Systems, this role will be required to participate in a 24x7 on-call support roster, alternating with the rest of the Manufacturing Systems support team.


The role encompasses the following key areas:

  • Overall responsibility for the Manage Manufacturing Execution System across Manufacturing.
  • Project delivery
  • Support
  • Business, AL and PSI engagement
  • Team leadership

Role responsibilities

_(Primary areas of task or activity for which the role is held accountable)_

Leadership Responsibilities

  • Daytoday leadership of the MES support team
  • Works with MES Architect, MES support team and business stakeholders to ensure the MES solution is current, supported, documented, and consistent across divisions
  • Future system upgrades, enhancements, changes to business process are planned and executed
  • MES solution meets business and IT Governance requirements Maximising MES ROI
  • Minimal business disruption resulting from technology failure

_ _

Support Responsibilities

  • Provide 24x7 oncall support as required
  • Daytoday system support resolution of issues, user training and education, analysis of new functionality requests, performance monitoring
  • Support
issues are addressed in a timely manner according to priority and service level objectives.

  • System performance must be in line with business expectation

Project/Solution Delivery Responsibilities
Contribute to project delivery and business objectives ensuring integrity of the relevant system by:

  • Providing solution designs and technical specifications delivering functionality that meets business needs ensuring integrated operability across relevant modules and adhere to best practice IT principles.
  • Assess, document, and communicate change implications.
  • Coordinating and assisting with general project tasks, including coordinating the MES support team to complete: training, documentation, process review and design, data cleansing and cutover tasks.
  • Coordinating and contribute to the development, documentation and execution of functional unit and integrated Test scenarios. Assist business with user acceptance test execution as appropriate Commitment to project deliverables and timelines are achieved.
  • Adherence to the company IT change management process controls
Key Relationships (Relationships with other roles and external stakeholders which are critical to ensuring role effectiveness)

Who

Nature of Interaction (including relative Responsibilities & Contributions)

Co-Head of IT

IT strategy, governance, conflict resolution, issue escalation, performance review input

Consultation and approval in relation to Solution Design and integration decisions.

Executive General Manager, Manufacturing

Business Strategy, project priority determination, performance review input

Head of Operations

Opportunity/Requirements identification, support priority determination, performance review input, issue escalation

Project Leads

Provides direction on project activities and timelines. Receives updates on activity progress, project escalations and recommendations.

Shared Applications Team Lead

Provides oversight of support activities. Manages and co-ordinates on-call roster. Performance management and reviews. First point of support issue escalation for this role

Industry 4.0 Program Lead

Provides direction on I4.0 strategy, program requirements, change approval. Receives change requests, project status communications

Consultation and approval in relation to Solution Design and integration decisions.

Database Administrator, Enterprise Systems

Backup support, KT, shared support task lists.

MES (PSI) Application Resources

Consultation in relation to Applications change requirements, issues performance improvement opportunities etc.

Role Dimensions (The characteristics that indicate scope and breadth of the role and the environment and challenges of the role. They are particularly important for job evaluation purposes)

  • 24x7 Support of Production Critical system components across business units
  • Primarily supporting Manufacturing Execution and Industry 4.0 System
  • Pr


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