Receptionist/administrator

1 week ago

Elizabeth Downs, South Australia Talking Matters Full time
Talking Matters is a leading provider of speech pathology & occupational therapy services for children.

In 2020 we opened our new site in Christie Downs, enabling us to assist families in the South as well as our original Elizabeth Downs site in the North.


Due to a continuing increase in clinicians and our commitment to ongoing growth, we are seeking a suitably skilled & friendly Receptionist / Administrative Assistant to join our dedicated team.

You will provide a professional and welcoming face to our practice while helping to make sure everything is running smoothly for both families and clinicians in the background.

The position is more complex than people typically realise, but it's also very rewarding.

To be successful you will be a friendly, switched on and computer savvy person who likes to be busy and can pick up new processes quickly.


About the role

  • Greeting and welcoming the families who use our service
  • Assisting with queries about our services, bookings, Medicare and NDIA
  • Raising invoices and taking payments using a range of payment options
  • Managing clinician calendars and service bookings
  • Managing various data bases and reporting functions
  • Managing communication between clients and our team members
  • Assisting with debt collection
  • Keeping service agreements up to date with families for services currently being offered
  • Assisting to manage required documentation for offsite service provision
  • Keeping our waiting room and facilities tidy and pleasant to be in

Essential skills & experience

  • Clear and effective communication skills both verbal and in writing
  • Driver's licence
  • Working with Children Check or willingness to obtain before commencing
  • NDIS Worker Check clearance or willingness to obtain before commencing
  • Childsafe training certification or willingness to obtain prior to commencing
  • Competence in using Microsoft Word and Excel
  • Competence in using the range of technology typically found in an office environment
  • The ability to learn new skills quickly

Desirable skills & experience

  • Demonstrated experience interacting with young children and children with disabilities
  • Knowledge about allied health and the role of a speech pathologist and occupational therapist in helping children
  • Knowledge of the Medicare and NDIA systems
  • Demonstrated ability to work effectively in a team of professionals
  • The Talking Matters team prioritises the safety and wellbeing of children and young people and take responsibility for ensuring that our service always operates in child safe environments. _

Job Types:
Full-time, Part-time

Pay:
From $58,000.00 per year

Expected hours:
per week

Experience:

  • MS Office: 1 year (preferred)

Work Authorisation:

  • Australia (preferred)

Work Location:
In person

Application Deadline: 14/06/2024

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