Service Sales Manager

2 weeks ago

Perth, Western Australia Enerpac Tool Group Full time

Business Contribution:


Through the promotion of Hydratight's service business, deliver sales revenue growth for the company in the OPEX / Maintenance sector.

Establish Hydratight as a preferred specialty supplier for shutdown and major maintenance services across the Customers in Australia with specific focus on Western Australia and Northern Territories.


Key Responsibilities:

  • Maintain and develop relationship with decision makers / key influencers within major customers to position Hydratight services for sustainable growth.
  • Identify, maintain, and expand service contracts (key account agreements, new projects, etc.) with the focus on Joint Integrity, Onsite machining, subsea rentals, hot bolting, wrapping and specialty shut down services.
  • Develop quarterly and annual sales plans for respective areas and take ownership of forecasts by meeting or exceeding revenue and profitability targets.
  • Obtain and analyze market information, including competitive landscape and Total Available Markets to assist with the development and implementation of strategic direction for the regional services.
  • Manage the daytoday sales workflow, from opportunity identification to contract management utilizing enterprise tools and CRM systems such as SalesForce (SFDC).
  • Prepare and manage value driven proposals, ensure active followup and successful conversion into orders
  • Work closely with Operations and Customer Service teams to ensure the highest standard of service is delivered to customers through timely delivery of quality equipment and competent manpower
  • Drive the enthusiasm to implement LEAD (continuous improvement program) tools into responsible area
  • Be an ambassador for Safety and Quality Excellence by proactively participating in safety campaigns and driving improvements.
  • Always represent Hydratight in a professional manner, both internally and externally. To follow the published processes and comply with all company policies and procedures.

Required Capabilities (describe scope of knowledge and ability of the position):

  • Bachelor's degree in related technical field, mechanical engineering background or a business degree.
  • Minimum 57 Years of relevant Industry Experience
  • 5+ Years' experience in a Service Sales / Business Development position with a proven track record of success
  • Proven efficient customer network across Australia and ability to retain existing and develop and secure new customer business. Knowledge or Regional logistics is preferable
  • Able to forecast and provide accurate commercial information in a customer driven environment is a must
  • Demonstrates excellent communication and presentation skills
  • Able to work efficiently in matrix organization
  • Demonstrates and fosters a "cando" spirit, a strong sense of optimism and urgency, ownership, and strong commitment to achieving goals and organizational success
  • Demonstrates analytical and strategic thinking combined with strong execution drive
  • Able and willing to travel across the Region 2550% of working time
  • Strong Ability to use Computer and Microsoft Office software to generate various reports, make presentations and data management.
  • Able to work remotely while maintaining efficient communications with peers and line management

Required Skills:

Required Experience

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