Event & Hospitality Assistant (Multiple Roles)

2 weeks ago

Sydney, New South Wales, Australia Colliers International Full time
Company Description


We are proud to be partnering with a Global Tech leader in delivering experiential excellence for their landmark Australian Headquarters; Commencing in the coming months, delivering market leading services at their newly developed campus, located in Circular Quay, Sydney.


This new partnership provides a chance to create and shape a new team with direct input to fostering a unique and dynamic team culture.


Job Description:

Being led by the Event Associate Manager, our
Event & Hospitality Assistants **support all experience and event requests.

This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.


In this position it will be critical to own events from beginning to end ensuring all events are "next level" while following logístical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies.
In addition, the role is key
to
operational excellence for the holistic workplace experience driving the "happy to help" spirit across all areas and touch points.


Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to

  • Strong customer service and executive interaction experience
  • Ability to multitask many events and projects at one time
  • Organise logistics, from beginning to end, for customer facing meetings, companywide events, and IBP programs
  • Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
  • Comanage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Qualifications:

  • 5 years successful event management experience planning customer centric events, in a B2B, hightech or fastpaced environment
  • Possess strong customer service experience; with a solid events background and service focused.
  • Resultsoriented, customer driven, organized with attention to detail.
  • Ability to assess and prioritise workload in a strict deadlineoriented environment.
  • Thrive on teamwork and overcoming obstacles, whilst winning as one team.
  • Indepth knowledge of Google Suite, Slack and Quip.
  • Resultsoriented, customer driven, organised with strong attention to detail.
Additional Information


This position is a full-time office-based role in Circular Quay, Sydney servicing general office operating hours on a flexible roster (40hrs per week) that also supports after-hours event activity.

**This is something special Join us as part of the pre-opening team that will then foster connection, culture and be community champions for the long-term.

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