Store Consultant

1 week ago


Parramatta, New South Wales, Australia National Storage Full time

Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks.

Set Rotating Roster with No nights, Sundays or Public Holidays for a Great Work/Life Balance.

ASX200 Listed Company | 650+ People | 230+ Centre Locations Across Australia & New Zealand
***
About Us:Established in 2000, National Storage is one of Australasia's largest self-storage providers, tailoring self-storage solutions in 230+ storage centres across Australia and New Zealand. As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business - our people and our customers.


With a strong growth strategy in place we are seeking to attract and retain more great people to join our team.

Due to our rapid growth, we now have a
Full Time Store Consultant role on offer based at our
Pymble centre.


The Role:


Reporting into the Store Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided.

The role itself is an exciting and varied role which includes customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.

  • A day in the Life of a

Store Consultant Consists Of:
_

  • Delivering the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
  • Assisting the Pymble centre achieve budget and KPI goals.
  • Conduct centre tours and walk throughs which showcase our facilities.
  • Focusing on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards.
  • Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures.
  • Complete arrears management steps to ensure accounts are kept up to date and offer solutions where feasible.
  • Action general administration duties such as customer contracts, inventory, and insurance claims

What you will bring**:

  • To be a successful Store Consultant at Pymble, ideally you will have:_
  • Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
  • A strong sales and customer service orientation.
  • A passion for delivering exceptional results.
  • You have a motivated, proactive, and positive attitude.
  • Ability to work well in a team and autonomously.
  • Willingness to learn and grow with the business.
  • Strong administration skills.
  • Driver's License and car to be able to travel to other local centres as required.
  • Forklift license desirable but not essential, as long as you're open learning how to drive a forklift.
  • Impeccable attention to detail.
  • The ability to work on a rotating roster, with every second Saturday from 9:00am2:00pm

Benefits - Why Work with Us?

  • Our unique 24/7 Health & WellNS offering for you and your family.
  • Enjoy a work/life balance with no hospitality hours, allowing for greater flexibility in your schedule.
  • Permanent role within a successful and expanding business which employs great people.
  • Structured fourweek training and induction program to ensure your success.
  • Competitive Salary.
  • Access a range of National Storage Perks such as:
  • Generous parental leave policy
  • Health reimbursements ranging from gym memberships to health
insurance

  • Unlimited retail discounts
  • Referral incentives
  • Opportunities to connect with our communities and charities.
  • Work with an innovative commercial business that values teamwork, care & excellence
*****Start your journey - APPLY NOW

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