Night Manager
1 week ago
Company Description
Novotel Melbourne Preston is a well-renowned hotel in the vibrant inner north of Melbourne, offering a range of services including 383 hotel rooms, a restaurant, bar, and cafe. The hotel features one of the largest conference and events facilities in the Melbourne area and is conveniently located just 20 minutes from Melbourne Airport and CBD. It provides an on-site car park and is within walking distance to public transport options like the train station, bus stop, and tram.
Accor, the parent company of Novotel Melbourne Preston, is a prominent player in the Australian hospitality industry. With a network of over 5100 hotels operating in 110 countries and 50+ brands, Accor offers a platform for continuous growth and learning. Joining the Accor family means exploring limitless possibilities and finding purpose in your work every day.
Job Description
As our Night Manager, your responsibilities will include:
- Providing supervision and support to all department team members
- Handling the reception desk and managing night audit and reports processing
- Assisting security in monitoring the hotel building
- Supporting the day team operations to ensure round-the-clock exceptional service
- Managing guest queries and feedback efficiently
- Working overnight shifts from 11pm to 7am at the hotel
Qualifications
We are seeking candidates with the following qualities:
- Strong communication, interpersonal, and time management skills
- Hands-on and approachable management approach
- Positive attitude with a focus on customer service and technical proficiency in office transactions processing
- Quick-thinking problem solver with a customer-centric mindset
- First aid certification
- Valid Victorian RSA certification
Join us if you have full Australian working rights and meet the qualifications
Additional Information
Benefits and Perks
- Free on-site car parking during duty hours
- Access to the Employee Assistance Program
- Inclusive and diverse work environment
- Reward and recognition programs
- Discounts on gym membership
- Training and career development opportunities
- Collaboration with experienced professionals
- Global discounts on hotel stays and dining, including special rates with partner brands like Europcar
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