Customer Service Representative

1 week ago

Melbourne, Victoria, Australia AGL Energy Full time
As the needs of our customers change, so do we.

At AGL, we believe progress is powered by our people.


If you're set on making real change for tomorrow, we have the scale, resources and ambition to get it started today.

Now's an extraordinary time to work with us.

We're taking the lead on renewables and expanding our products to make them more sustainable, affordable and useful for all Australians.

That's what we call progress. To achieve it, we're bringing together people with unique stories, perspectives, backgrounds and talent - and we need yours too

About the Role

  • 2 x permanent Customer Service Representative roles genuine career development opportunities
  • Outbound sales leads
  • Melbourne based hybrid work arrangement (3 office days, 2 WFH)
AGL is currently implementing new products and offers to residential customers in Australia, including 'behind the meter' initiatives.

We have 2 permanent opportunities for Customer centric, motivated individuals to join our high performing national Sales team.

In providing exceptional customer service, this role also ensures the upmost compliance and adherence to regulatory requirements for the benefit of the consumer


For the right person, this is truly an opportunity where we will support you to get to the next stage of your career.


What you'll be doing:
(Main key responsibilities)

  • Ability to qualify potential customers
  • Battery Solar Virtual Power Plant.
  • Uncover the needs and wants of customers in regard to Renewable Energy.
  • Educate customers on the benefits of solar, battery and VPP
  • Support the Energy Management Go to Market strategy, implementing test and learn campaigns, providing VOC feedback, reporting and insights into activities.
About You

What you'll bring to the table:

  • Customer service, sales or account management experience
  • Positive attitude, strong negotiation skills and a willingness to learn
  • Ability to provide excellent customer service and build rapport with our customers
  • Excellent communication skills (both verbal and written)
  • Ability to work with multiple systems concurrently, proficiency in core Microsoft products
  • Are available to work on a rotational roster between Monday to Friday 8am 6pm
Please note - unsolicited resumes from agencies will not be accepted by AGL.

Inclusion at AGL


AGL has a commitment to maintain a diverse workforce, and welcomes the opportunity for applicants to share their lived experiences.

We also recognise that some applicants may not wish to disclose, and we respect their decision.

To learn more about reasonable adjustments that can be offered throughout the recruitment process, please visit:

Job Family Group:
Customer Service

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Recoveriescorp Full time

    Customer Service RepresentativeCustomer Service RepresentativeJob no: 493038Work type: Contract, Full-timeLocation: Melbourne CBDCategories: CollectionsJoin our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver high levels of customer service to provide...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    A manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2B) to be based in their office in Cremorne.Customer Service Representative (Business to Business) International manufacturer and distributor of sports apparel Flexible hybrid work model Great employee perks and discounts Great work culture and a collaborative team...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia LivaNova Full time

    Join us today and make a difference in people's livesGENERAL INFORMATIONJob Title: Customer Service RepresentativeDepartment: Commercial - CSReports to: Commercial Operations ManagerJOB CONTEXTLivaNova Australia and New Zealand represents an organization of around 70 employees. It includes a commercial team of field employees encompassing Sales, Marketing,...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    A manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2C) to be based in their office in Cremorne.Customer Service Representative (Business to Consumer) International manufacturer and distributor of sports apparel Flexible hybrid work model Great employee perks and discounts Great work culture and a collaborative team...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia BP Full time

    Job no: 896511Work type: CasualLocation: MelbourneCategories: Customer Service Representativebp Supremacy (Mentone)Join a global retail company that's shaping a brighter future for all.At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team.Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the upgrade...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia The Recruitment Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team.Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the upgrade...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia VISY Full time

    Customer Service Representative Customer Service Representative If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from youHighly autonomous role with a supportive and friendly team culture Outstanding long term career pathways within a market leader Thrive in this truly dynamic permanent...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Labourpower Recruitment Services Full time

    PURPOSE OF THE JOB:The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers.This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest standard of...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Hudson Full time

    A manufacturer and distributor of sports apparel is looking for a Customer Service Representative (B2C) to join their team in Cremorne office.Key Highlights:Global company specializing in sports apparelHybrid work model and attractive employee benefitsPositive work environment with a supportive teamRole Overview:As a Customer Service Representative, your...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Pelican Products, Inc. Full time

    Customer Service RepresentativeDate:May 31, 2023LOCATION: Melbourne, AUCompany:Pelican Products, Inc.A Customer Services Representative is a vital link with our customer base and with other internal departmentswithin the company. Primary responsibilities are to manage orders and sales forecasts processing into thecompany's SAP system. You will be responsible...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Prowell Group Full time

    Multiple Financial Sector RolesOur client is a leading financial services company who is looking to fill an Account Executive and multiple Customer service positions. They are offer experience and innovative financial solutions with a strong presence in the Australian market and committed to delivering excellence to ensure our clients' financial needs are...

  • Customer Service Representatives

    1 week ago

    Melbourne, Victoria, Australia JobVista Full time

    Be our next Customer Service Representative.Whether you get energy from making a customer's day better, sharing the story behind a great coffee, or delivering an awesome customer experience – JS Retail can be the place where you find your purpose. If you want to build first-rate customer service skills in a workplace that is fast-paced and dynamic, then...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Lendlease Full time

    Lendlease is one of the world's leading property and infrastructure groups. Our vision is to create the best places not just for our clients and communities, but especially for our employees. With over 60 years' experience, we create the best industry-leading places that matter built on innovative and sustainable design.Harpley, a master planned community by...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Eightcap Pty Ltd Full time

    Customer Service RepresentativePosition title: Customer Service RepresentativeDepartment: Customer Service - CN DeskLocation: Rialto South Tower, 525 Collins Street, Melbourne VIC 3000Reports to: Customer Service ManagerCompany OverviewEightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insight to enable...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Customer Service Representative - Contact Centre - MelbourneCustomer Service Representative - Contact Centre - MelbourneJob no: VOLDDOCCS24Business unit: Personal BankingWork type: Permanent Full timeRegion: VIC- Melbourne CBD, VIC- Melbourne inner- Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career:Make a real...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Speller International Full time

    Company Overview:Our client is a leading manufacturing company based in the southeast of Melbourne. They specialise in producing high-quality products for a wide range of industries. We are currently seeking two Customer Service Representative who have worked in manufacturing industry to join our client's team for an asap start for an permanent position.Job...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia NEXTDC Full time

    Company DescriptionAt NEXTDC we are building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.As an Australian head officed, ASX100 listed company we currently...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia Eightcap Full time

    Eightcap is an Australian online financial trading Company that specialises in foreign exchange (forex) and contract for difference (CFD) trading, offering over 250 tradable instruments to retail clients. The Company is headquartered in Melbourne, Australia and has support offices in the UK and Bulgaria.Quickly becoming a leader in its field, the Company has...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Victoria, Australia Eightcap Full time

    Eightcap is an Australian online financial trading Company that specialises in foreign exchange (forex) and contract for difference (CFD) trading, offering over 250 tradable instruments to retail clients. The Company is headquartered in Melbourne, Australia and has support offices in the UK and Bulgaria.Quickly becoming a leader in its field, the Company has...