Customer Service Consultant

1 week ago


Melbourne, Victoria, Australia SMAART Recruitment Full time
Competitive salary of $65k + Super I Monday - Friday hours - No weekends

  • Enjoy the flexibility of a hybrid working arrangement
  • Melbourne CBD office
  • Wonderful chance to work for a company who put their staff and members FIRST


Are you an experienced
customer service consultant looking to work with a
fun team in a company that makes a difference to businesses worldwide? We are seeking motivated and driven
customer service professionals to join a
multinational firm specialising in the
business travel sector.

We are recruiting for
BOTH full-time and
part-time positions.


With the
office based in the
Melbourne CBD, it is very accessible by public transport, with it being a short walk from
Flinders Street Station Office Hours are
Monday to Friday on a
rotating roster between
8.45am - 8pm (full-time) or
10:00am - 3:00pm (part-time).


What's in it for you?
If successful, you will be working in a supportive and inclusive environment as part of a team that lives and breathes the company values

You will also receive:

  • A competitive salary of $65k + Super
  • 612 month fixedterm with opportunity for extension/permanent
  • Hybrid working options (flexibility provided)
  • Beautiful Melbourne CBD office (outstanding views) easily accessible by train
  • 4 weeks of comprehensive, paid training and a supportive team environment
  • Regular free initiatives and team days

The Role:

We have multiple full-time and part-time 6-8 month fixed term contract customer service positions available.

If successful, you would be working within the customer service team as the first point of contact while working in a cooperative and exciting environment.


  • Maintaining a positive customer experience throughout all interactions
  • Working with leadership to provide feedback and champion continuous improvement


To be successful in this process, you must pride yourself on having exceptional customer service skills and excellent communication skills, both written and verbal.

If you have experience in working in contact centers, we would love to speak to you

If this sounds like the perfect next role for you, APPLY NOW below Or if you require more specific information, please reach out to Marcus on

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