Senior Case Manager

1 week ago


Sydney, New South Wales, Australia The Benevolent Society Full time
  • 2 x Full-time Permanent position (1 x Liverpool, 1 x Hurstville)
  • $99k inclusive of Super + Salary Packaging
  • Flexible, friendly organisation, Hybrid work options available

Our Organisation

The Benevolent Society's vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About the role

As a Senior Case Manager in our Resilient Families Program you will engage and support at complex risk families make different choices for their children. You will undertake an initial assessment of family strengths and needs, and develop case plans that build on the family's resilience to enable them to overcome risks by using evidence informed practices, partnering with other services and supporting the family to shape their next chapter.

Our Resilient Families program delivers targeted, voluntary child protection services to families with children who are at high risk of entering or escalating within the statutory child protection system. The program aims to reduce risks and strengthen families to reduce the number of children entering Out of Home Care.

We are seeking a passionate and experienced Social Worker, Psychologist, Case Worker or Case Manager to become a Senior Child & Family Practitioner within our Resilient Families Program. Resilient Families strengthens families so children can live at home safely, free from abuse and neglect, and enjoy the best possible start to life. We deliver voluntary services to families at high risk of entering or escalating within the statutory child protection system. You will be a part of a multi-disciplinary team of Social Workers, Case Managers and Psychologists with supportive Management and Practice Leadership Unit to support you.

We support people to live their best life. That includes you, our employee. A 'best life' is unique to everyone and can change as life changes. Here are a few things you might be interested in:

  • Salary Benefits - You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
  • Motor Vehicle Packaging Options – to suit your lifestyle.
  • Work/Life Balance - Flexible work arrangements including part time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.
  • Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years
  • Wellness - Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.
  • Professional development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth
  • Our Reconciliation Commitment – a First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group, and have the opportunity for cultural and professional development that supports career pathways.

Skills and Experience

We want you to be successful in your new role This means, as an experienced Social Worker, Psychologist, Case Worker or Case Manager you will have

  • Experience with case management in the Child Protection system
  • A relevant degree qualification in Social Work, Psychology or similar, and current driver's license
  • Excellent IT skills and ability to use technology in service delivery
  • Ability to work unsupervised
  • Ability to work remotely
  • High level of professional accountability and integrity and a belief that every parent has potential

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

To apply please follow the link and submit your current CV along with a 1 page cover letter discussing your reasons for applying and suitability for the role.

Have any questions? Please contact Veronica Falevaai on for a friendly, confidential discussion.

*Internally this role is known as Senior Child & Family Practitioner

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.

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