Client Solutions Associate

1 week ago

Melbourne, Victoria, Australia FactSet Research Systems Full time

ABOUT FACTSET


FactSet creates data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial investment decisions.

We combine hundreds of databases from industry-leading suppliers with our client's own proprietary data to deliver a one-stop source for financial information.

Our world-class's service is built on our employees' ability to engage our clients through proactive consultation on the financial industry and FactSet's sophisticated software and product offerings.


VALUES THAT DEFINE OUR CULTURE
We are unified by the spirit of going above and beyond for our clients and each other.

We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow.

We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences.

We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe.


Our inclusive work environment maximizes our diversity values, engagement, and productivity, and ultimately makes FactSet a fun place to work.

Diversity

At FactSet, we celebrate the diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process.

All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status.

FactSet participates in E-Verify.

Job Description:

Looking for a fun and dynamic tech role, nestled deep in the finance industry?

The FactSet Graduate program will offer you:

  • Training program spanning 6 months to get you ready for this client facing FinTech role
  • Exposure to the largest domestic and global financial institutions across Investment Management and Investment Banking
  • Responsibility of owning a multimillion-dollar book of accounts within the first 12 months
  • Opportunity to become the lead consultant on tech projects that hold up our superfund and asset management industry
  • Competitive starting salary with extra Perks not limited to; free lunch, a stocked fridge & pantry, private health care, Social Events
  • Opportunity to lead, contribute or attend meaningful Corporate Social Responsibility Programs


Client Solutions Associates begin their careers through a comprehensive development program, followed by working with clients first over the phone.

Throughout the program, Client Solutions Associates will develop a wide array of skills and provide value to our clients by:

  • Developing a deep knowledge base across our business, products, and clients
  • Communicating with impact in person and over the phone while mastering presentation and public speaking skills both internally and externally
  • Asking effective questions in various situations to gather information, uncover needs, and create solutions to foster a truly collaborative and consultative partnerships
  • Defining key industry terms and concepts important to FactSet's clients to be an industry expert
  • Using advanced product knowledge and understanding of FactSet's product suite to identify and implement solutions specific to client and user workflows including Excel modelling, company research, and portfolio analysis
Following the successful completion of the training program, you will quickly become an integral part of the team and start taking up responsibilities as a FactSet Consultant by:

  • Managing a group of accounts assigned to you, ensuring that the relationship is healthy and that the client is getting maximum value out of the FactSet software
  • Customizing solutions to fit with individual client workflows and ensuring that the client can make efficient and accurate decisions using FactSet data and tools
  • Effectively demonstrating the various product lines to clients and provide software training to individuals as well as small and large groups
  • Visiting clients on a regular basis to provide face-to-face support and training and build strong relationships
  • Work in longer-term term projects with clients to enable them to get value out of the FactSet product suite.
  • Being effective problem solvers and providing creative solutions to the questions clients have in and around the use of FactSet.
  • Answering day-to-day client queries and providing creative and complex solutions through our helpdesk.
The ideal Client Solutions Associate possesses the following qualifications:

  • Fresh graduates or investment professionals with less than 3 years of working experience
  • A bachelor's degree (Finance, Economics, Mathematics, Accounting, MIS and, Computer Science majors are preferred, but all majors will be considered)
  • Background or strong interest in a Finance or FinTech

  • Client Solutions Associate

    1 week ago

    Melbourne, Victoria, Australia P17 Solutions Full time

    FactSet Research Systems Inc. Melbourne, VICBanking & FinanceSource:uWorkinJOB DESCRIPTIONABOUT FACTSETFactSet creates data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial investment decisions. We combine hundreds of...

  • Client Solutions Associate

    1 week ago

    Melbourne, Victoria, Australia P17 Solutions Full time

    FactSet Research Systems Inc. - Melbourne, VICBanking & Finance Source: uWorkin JOB DESCRIPTION ABOUT FACTSETFactSet creates data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial investment decisions. We combine hundreds of...

  • Client Solutions Associate

    1 week ago

    Melbourne, Victoria, Australia P17 Solutions Full time

    Fact Set Research Systems Inc.- Melbourne, VICBanking & FinanceSource:u WorkinJOB DESCRIPTIONABOUT FACTSETFact Set creates data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial investment decisions.We combine hundreds of...

  • Client Solutions Associate

    1 week ago

    Melbourne, Victoria, Australia IZI Solutions Habitat Full time

    Fact Set Research Systems Inc. Melbourne, VICBanking &Finance Source: u Workin JOB DESCRIPTION ABOUT FACTSETFact Set creates data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial investment decisions.We combine hundreds of...

  • Client Solutions Manager

    1 week ago

    Melbourne, Victoria, Australia QDMS Solutions Full time

    Challenging and rewarding work and environment QDMS Solutions is a rapidly growing international Saa S solutions industry leader, providing information management solutions for the construction and engineering industry.We provide a suite of products that help clients deliver their projects faster and within budget.Currently our service is assisting in some...

  • Client Solutions Manager

    1 week ago

    Melbourne, Victoria, Australia QDMS Solutions Full time

    Challenging and rewarding work and environmentQDMS Solutions is a rapidly growing international SaaS solutions industry leader, providing information management solutions for the construction and engineering industry. We provide a suite of products that help clients deliver their projects faster and within budget. Currently our service is assisting in some...

  • Data Solutions Architect

    1 week ago

    Melbourne, Victoria, Australia P17 Solutions Full time

    New Data Solutions Architect Contract - Initially 6 Months for large Melbourne Organisation - working on Data and AI projectsAn Education Sector client is looking to add a Data Solutions Architect to an established Architecture team. This role will have you shaping research, data, and AI strategies for a large organisation.Responsibilities:Contribute to...

  • Data Solutions Architect

    1 week ago

    Melbourne, Victoria, Australia IZI Solutions Habitat Full time

    New Data Solutions Architect Contract - Initially 6 Months for large Melbourne Organisation - working on Data and AI projects An Education Sector client is looking to add a Data Solutions Architect to an established Architecture team.This role will have you shaping research, data, and AI strategies for a large organisation.Responsibilities: Contribute to...

  • Client Associate

    1 week ago

    Melbourne, Victoria, Australia Dentsu Aegis Network Full time

    As the Client Associate, proactively support the senior team and broader team, taking responsibility for all administrative tasks within the team to ensure campaigns run smoothly/to plan, and support the day to day running of a client. This role builds foundational knowledge and gains a solid understanding of the fundamentals of media processes.Job...

  • Associate, Client Onboarding

    1 week ago

    Melbourne, Victoria, Australia IFM Investors Full time

    About usBusiness OverviewOur Operations team collaborates across the business with a strong emphasis on designing solutions, increasing efficiency and reducing operational risks.The team consists of several areas of specialisation including: Transaction Management & Support Investment Operations & Client Service Investment Risk & Execution Oversight Business...

  • Associate, Client Services

    1 week ago

    Melbourne, Victoria, Australia Kaizen Recruitment Full time

    Leading global investment management firm Collaborative culture Melbourne based| Hybrid WFH & Office modelOur client, a United States based financial institution with approximately AUD 26 billion under management, is currently seeking a values-driven Client Services Associate to join their Melbourne team.In this role, you will play a pivotal part in...

  • Client Services Associate

    1 week ago

    Melbourne, Victoria, Australia Carrier Global Corporation Full time

    Country: AustraliaLocation: 96 Derby Street Pascoe Vale, Melbourne, VIC 3044Client Services AssociateCarrier AustraliaPascoe Vale, MelbourneFull timeBuild a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to...

  • Client Services Associate

    1 week ago

    Melbourne, Victoria, Australia Carrier Full time

    Country:AustraliaLocation:96 Derby Street Pascoe Vale, Melbourne, VIC 3044Client Services Associate:Carrier Australia:Pascoe Vale, Melbourne:Full time:Build a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to...

  • Associate, Solution Architecture

    1 week ago

    Melbourne, Victoria, Australia IAG New Zealand Full time

    Have meaningful impact as an Associate, Solution ArchitectureAs part of the largest insurance group in Australia and New Zealand, we're here for you. Are you ready?YOUR ROLEAs an Associate Solution architect, you will support the delivery of End to End (E2E) solution approaches for strategic programs and other agreed initiatives that align with IAG...

  • Client Experience Associate

    1 week ago

    Melbourne, Victoria, Australia FNZ Group Full time

    Client Experience Associate - Fixed Term - Multiple RolesAs a Client Experience Associate at FNZ you will play a pivotal role as the primary point of contact for our valued clients, primarily comprising of investors and advisers. You will be responsible for a wide range of client interactions, encompassing both inbound and outbound phone calls, as well as...

  • Client Associate

    1 week ago

    Melbourne, Victoria, Australia Dentsu Aegis Network Full time

    The purpose of this role is to assist the team in their day to day duties and coordination of campaigns and initiativesJob Title:Client AssociateJob Description:dentsu is a network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global...

  • Associate Client Manager

    1 week ago

    Melbourne, Victoria, Australia MediaCom Full time

    Client Leadership is predicated on building true partnerships with our clients by immersing our people deeper within their business than ever before. By expanding our horizons, and further interrogating our client's business challenges, we can unlock the potential to deliver broader business solutions that live outside of pure media.As an Associate Client...

  • Client Solutions Lead

    1 week ago

    Melbourne, Victoria, Australia Capgemini Full time

    About CapgeminiCapgemini is a diverse collective of more than 350,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth...

  • Client Solutions Executive

    1 week ago

    Melbourne, Victoria, Australia News Corp Australia Full time

    What's the role? As part of the Client Solutions Team, the Client Solutions Executive supports and helps the development and sale of customised solutions and partnerships in response to client challenges and advertising briefs. Support the ideation and creation of valued partnerships and proactively identify business opportunities for clients. Support...

  • Associate, Client Management

    1 week ago

    Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeRegion: VIC- Melbourne CBD- Corporate Finance Associate role Fund Sponsors, Strategic Investors and Alternative Assets (FSA) Sector:Permanent opportunity Melbourne CBD location:- Diverse, global and fast-paced role in a dynamic, team first environmentIt's more than a career at NAB. It's about more opportunity, more moments to...