Housing Officer

1 week ago


Logan Central, Queensland, Australia Empire Careers Full time

Contact Name :
Louise Clark

Contact Phone :

Location :
Logan Central

Job Type :
Fixed Term/ Temp

Job Salary :
$44.49 per hour

A03 Housing Officer

$ super per hour

3 months + possible extension

QLD Government

ASAP Start

Logan


Great opportunity to join this collaborative, close knit team in a Housing Service Centre where you will provide a broad range of applicant, tenancy and property management services and advice to customers with complex needs.


The Role

  • Maintain accurate customer and property records using the Microsoft Suite and internal IT systems with a high level of accuracy.
  • Manage tenancy arrangements, allocations, changes of tenancy and vacancies and liaise with other housing providers ensuring departmental compliance
  • Conduct home visits to properties and investigate and facilitate any tenancy disputes and complaints.
  • Manage property maintenance and conduct property inspections.
  • Manage and monitor rent and maintenance arrears, rent assessments, payment arrangements, refunds and collections

You

  • Proven customer service experience (telephone and face to face)
  • Intermediate Microsoft Office skills and confidence to quickly learn additional IT systems
  • High attention to detail and able to work independently
  • Excellent communication skills
  • High confidentiality, empathy and resilience to deal with people in distress
  • Able to work under pressure in a fast paced environment
  • A National Criminal History check will be required before placement
  • Drivers License

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