Administrator/ Customer Service

1 week ago


Perth, Western Australia Labourpower Recruitment Services Full time
We are currently seeking an experienced and dynamic Administrative Assistant to support the daily operational needs of a large Waste Management Company in Welshpool

Primary Roles and Responsibility
Provide a superior customer service experience with a positive attitude

High level administrative skills

Understanding of Operations and/or client care processes

Answer and screen telephone calls for all staff members and take messages when appropriate

Ensure that requests for assistance are directed to the appropriate staff member in a timely manner

Perform general typing and administrative assignments including scanning filling, and data entry as and when required

Maintain a good working relationship with internal and external stakeholders

Handle initial customer inquiries and complaints before passing on further

Communicate effectively and courteously with all employees and external customers

Assist with the ordering of stationery and office items as and when required

Any other duty as reasonably directed

To be successful you will need to demonstrate:
Working knowledge of data and administrative practices and procedures

Strong knowledge of Computers

Ability to work independently and unsupervised

Calendar management and scheduling experience

Be a proactive team member with a dynamic and committed work ethic

Great attention to detail

Excellent Communication skills both Written and Verbal

Trouble shooting skills

Must have current Driver's license and Reliable vehicle

Experience with Salesforce, Oasis and Google drive preferred but not essential

SAP experience required

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