Administrator/ Customer Service
1 week ago
Primary Roles and Responsibility
Provide a superior customer service experience with a positive attitude
High level administrative skills
Understanding of Operations and/or client care processes
Answer and screen telephone calls for all staff members and take messages when appropriate
Ensure that requests for assistance are directed to the appropriate staff member in a timely manner
Perform general typing and administrative assignments including scanning filling, and data entry as and when required
Maintain a good working relationship with internal and external stakeholders
Handle initial customer inquiries and complaints before passing on further
Communicate effectively and courteously with all employees and external customers
Assist with the ordering of stationery and office items as and when required
Any other duty as reasonably directed
To be successful you will need to demonstrate:
Working knowledge of data and administrative practices and procedures
Strong knowledge of Computers
Ability to work independently and unsupervised
Calendar management and scheduling experience
Be a proactive team member with a dynamic and committed work ethic
Great attention to detail
Excellent Communication skills both Written and Verbal
Trouble shooting skills
Must have current Driver's license and Reliable vehicle
Experience with Salesforce, Oasis and Google drive preferred but not essential
SAP experience required
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