Ao3 Service Officer

1 week ago


Southport, Australia DFP Recruitment Services Full time

Job description:

Our State Government client is currently seeking experienced Service Officers to join their busy team to start on 29th April 2024 through to 30th June 2024 with a possible extension.


The role:


As a Service Officer in their busy call centre, you will handle both inbound and outbound calls with individuals and corporations to recover funds or negotiate payment arrangements for outstanding funds.

You'll provide an excellent customer experience whilst also showing empathy and resilience.

About you:

  • Demonstrated customer service experience in a challenging and high demand environment.
  • The ability to interact with a diverse range of customers and build relationships.
  • Excellent communication and negotiation skills
  • Be selfmotivated to achieve personal performance goals and also be driven to contribute to team goals.

What is in it for you?

  • Commencing 29th April 202
  • Excellent work environment, coupled with a supportive team.
  • Training provided, ongoing coaching and development.
  • Attractive Hourly rate + Super
  • Full time hours (37.5 hours/ week) on a rotating roster between 8am and 6pm Monday to Friday
  • Southport location
How are your skills and experience aligned to the role?

What has motivated you to apply?
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