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Senior Duty Manager Holiday Inn Express Mascot
2 weeks ago
Company: Pro-invest Hotel Operating 7 Pty Ltd, trading as Holiday Inn Express Sydney Airport
About the Company: Holiday Inn Express Sydney Airport is an internationally renowned hotel brand opening in 2018, offering comfortable and affordable accommodation for travellers. It caters to both business and leisure guests, focusing on enhancing the overall guest experience.
JOB OVERVIEW
Are you passionate about driving engagement and product quality in a hospitality setting? We are looking for a Senior Hotel Duty Manager to join our team full time at the Holiday Inn Express Sydney Airport in Mascot, NSW.
RESPONSIBILITIES
- Maximize revenue using company and IHG systems
- Ensure compliance with audit and cash security procedures
- Manage stock control and ordering efficiently
- Provide leadership to the team in adhering to brand standards
- Train and develop employees to deliver superior guest service
- Support in controlling departmental costs and maintaining efficiencies
- Assist in staffing requirements and performance management
- Enhance guest experiences through prompt and professional service
QUALIFICATIONS AND REQUIREMENTS
- Effective communication skills
- Strong leadership abilities
- Previous managerial experience
- Legal right to work in Australia
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