Resource Manager

1 week ago


Sydney, New South Wales, Australia CBRE Full time

Key role is to support GWS Data Centre business growth
Be part of a global business with exciting growth targets for 2024
Join a supportive team and develop your career within the Facilities Management space
Sydney location

About us:

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

The Opportunity:

Reporting to the Alliance Director, the Resource Manager will manage such responsibilities as:

  • Safety and competency assurance of CBRE employees through active monitoring, employee and customer feedback, audit, and incident and near-miss analysis.
  • Managing the relationship with the customer's site managers to ensure requirements are understood and delivery requirements are met.
  • Engages with and supports the CBRE on-site team, providing resolution pathways for training, development and employee matters.
  • Monthly/quarterly/annual reporting, participation in customer contract review meetings, KPI reporting.
  • Oversight of time-sheeting, including client and internal approvals, review and approval of CBRE invoices and claims.
  • Apprentice scheme oversight, and support of trainees through their apprenticeships.

About you:

  • Five or more years' experience leading large site-based teams operating in the critical infrastructure or ICT industry.
  • Previous experience as a team manager or service delivery manager in is essential, and a datacentre background is advantageous.
  • Strong people leader and relationship management skills.
  • Sound knowledge of QHSE management legislation and practices, ideally gained within the mechanical (HVAC) and electrical work environment.

So, what's in it for you?

  • Autonomy in Work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set.
  • Multi-Dimensional Growth - You will have the resources and developmental opportunities to succeed and the space and mobility to chart your own course.
  • Talented High Performers - You will have the opportunity to work with some of the mosttalented people in our industry, tackling our clients most complex challenges.
  • Values deeply ingrained - You'll experience a culture grounded in our values of respect, integrity, service and excellence (RISE).
  • Working alongside an experienced and established team/leader.
  • The opportunity to join a Global brand with and a growing national team.


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