Ward Clerk

1 week ago


Melbourne, Victoria, Australia Ramsay Health Care Full time

Ward Clerk

Causal role available

Join us if you're looking for a rewarding career that:

  • Values your strengths and passion for excellent customer service
  • Appreciates your contributions
  • Supports you to learn and grow

About the Role


You must be passionate and enthusiastic about being in the front line dealing with; the public, our patients and our staff.

You must also enjoy a varied and fast paced administration role. The successful Applicant would need to be flexible and have strong interpersonal and time management skills.

As a Ward Clerk you will be responsible for:

  • Perform a broad range of administrative duties including:
  • Managing a busy reception desk
  • Answering phone calls
  • Preparing admission paperwork
  • Maintain accurate and effective record management systems including preparation of medical records
  • Perform health fund checks
  • Management the collection of excesses/co payments
  • Coordinate with staff from other departments
  • Complete other clerical tasks such as data entry

About you


To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values.

You will have exceptional communication skills, superior problem solving and conflict resolution abilities.

This role calls for individuals with a strong capacity to manage a variety of administrative tasks and priorities over the course of the workday.


Key Selection Criteria

Essential:

  • Excellent communication and high level customer service and communication skills
  • Highly developed organisational skills
  • Demonstrated accurate data entry and strong attention to detail
  • Demonstrated organisational skills with the ability to prioritise workload and meet deadlines
  • Willingness to be flexible and take on additional shifts as requested
  • Advanced experience with Microsoft Office (Outlook, Word, and Excel)

Desirable:

  • Demonstrated minimum 1 year experience in a hospital/medical administrative position
  • Demonstrated knowledge of medical terminology
  • Experience with Meditech Patient Administrative System (PAS) or similar PAS

About the Hospital
Ramsay Clinic Albert Road is a dedicated mental health care facility in the heart of Melbourne.


We offer acute inpatient services, neurostimulation services and a wide range of day and community programs for people requiring treatment for mood and anxiety disorders, psychosis, addictions, trauma, and post-traumatic stress disorder.


We take a holistic approach to care, providing individualised support that is delivered by a multidisciplinary team of healthcare professionals.


How to Apply

Requirements:

Everyone who joins Ramsay:

  • Must be
    vaccinated against Covid19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _
National Police check conducted within the previous 12 months

  • According to the role, Ramsay may require a
    Working-WithChildren check and
    proof of immunisation against infectious diseases

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