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Support Worker

3 months ago


Toowoomba, Queensland, Australia Lutheran Community Care Full time
Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day.

They bring our vision to life - helping those we serve to pursue the lives they hope for, and enabling the communities we are part of to thrive.


As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.


Salem has been part of the Toowoomba community since 1935. Our
Home Care team provides tailored care and services to our clients to support them to live independently in their own homes.

About the role:

As a Support Worker (Home Care Packages), you will be responsible for:

  • Delivering services for clients at home and in the community as outlined in the Personal Independence Plan including supporting and guiding clients to complete identified tasks, as well as completing agreed tasks on behalf of clients.
  • Contributing to assessments of the client's goals, interests and needs.
  • Assisting the service coordinator to maintain appropriate communication with carers and family members nominated by the client.
  • Adhering to risk mitigation procedures and bring new risks to the attention of the service coordinator.
  • Advising the service coordinator of significant changes in the client's capacity and/or if the client requests a different service mix.
  • Maintaining accurate comprehensive case notes.
  • Undertaking administrative duties associated with the role.

We have several casual opportunities available.

About you:

Critical to your success in this role will be the proven ability to demonstrate:

  • A high level of effective interpersonal and communication skills
  • Your ability to maintain confidentiality and impartiality
  • Respect and responsiveness to client needs
  • A willingness to work with nontraditional approaches to service delivery for older people

It is essential that you:

  • Maintain a valid, unrestricted Qld Driver's licence
  • Have a well maintained, clean & reliable vehicle with fully comprehensive insurance
  • Are fully vaccinated for Covid 1
  • Maintain a NDIS Worker Screening check

What we can offer you:

A professional work environment in an organisation that genuinely cares, values dedication and performance.

You will receive:

  • Learning and development opportunities
  • Access to salary packaging
  • Good work life balance
  • Mileage allowance
  • Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
  • Membership to our dedicated Employee Assistance Program.
For a copy of the position description please click here.