Top Asx Co.

2 weeks ago

Melbourne, Victoria, Australia Bluefin Resources Full time

Top ASX co. - Helpdesk / Desktop Analyst Support - APPLY NOW
Immediate starters welcome

Rate - $30 - $45 per hour
**Melbourne - hybrid working available

You MUST have at least 1 year minimum commercial HELPDESK / SERVICE DESK EXPERIENCE and good communication skills


This well-known business requires a business-critical has 2 roles: 1st level Helpdesk Analyst Support role and a 2nd level service desk analyst will be within the ICT Helpdesk support team that is growing.


This company has 450,000 users online to support, you will working as part of a large team working within Headquarters.


This role involved troubleshooting IT Issues on the phone, including provisioning laptops and requires to be on site as opposed to offshore to perform these duties.


This is a busy Helpdesk Support team with an existing Support team, you will be able to adapt and handle.

Filling this role is critical to maintaining service levels to the key business for IT issues.

This role will require you to manage the logging and triage of tickets to the appropriate teams to resolve issues for desktop environment and production environment This is a mainly 1st 2nd level support, some opportunity to do 3rd level support too, prior experience in helpdesk is a must.

Key skills in the following areas will be highly desirable not essential:

  • Outstanding communication, collaborative and coordination skills gained through previous work experience in a relevant position.
  • Understanding of issues, troubleshooting and resolution of enterprise level desktop IT hardware, software and peripherals.
  • Experience within troubleshooting of Active Directory
  • Understanding of set up of new devices ie setup phones / tablets / laptops
  • Firstclass communication, stakeholder and customer service skills including Collaboration, influencing, negotiation, written, verbal and relationship building.
  • Excellent time management skills, with the ability to prioritise and manage conflicting critical issues/technical problems.
  • Ability to manage queue volume and workload allocation in a collaborative, efficient and cooperative manner.
  • Ability to work autonomously within the bounds of the primary role.
  • Practical experience in analysing and resolving complex enterprise level desktop IT hardware, software and peripherals and technology needs.
  • Some knowledge of Windows Desktop Operating Systems
  • Basic IT skills and understanding of the requirements of IT function

If interested, please respond with an updated WORD copy of your CV - ASAP - URGENT role
BBBH51732_

  • Top Asx Co.

    2 weeks ago

    Melbourne, Victoria, Australia Bluefin Resources Full time

    Top ASX co. - Cloud Security Consultant - SOC role - contractContract length months with extensionLocation - Melbourne based hybridRate - $800 - $1250 PDAPPLY NOW by sending a recent CV word copy of your CV and then I will call you to discuss your experience and the role details.This client has over 450,000 users in a large enterprise environment, working...

  • Top Asx Co.

    2 weeks ago

    Melbourne, Victoria, Australia Bluefin Resources Full time

    Top ASX Co. - Security Analyst - SOC role - contractContract length monthsLocation - Melbourne based with 100% remote workingRate - budget is open to negotiate dependent on experienceAPPLY NOW for immeidtae interview and start in the new year.This client has over 450,000 users with a lager enterprise environment working within the latest Security and Cloud...

  • ASX co.

    2 weeks ago

    Melbourne, Victoria, Australia Bluefin Resources Full time

    Prestigious Federal Government Client w Excellent Team Culture 2 Year Fixed Term Opportunity w Epic Career Growth Opportunities - $200k Package Sydney Location w Excellent Hybrid Working Flexibility Top ASX co. Google Partner - GCP Cloud Engineering Practice Lead Mentoring and leading 7 Cloud Engineers across GCP / Azure and AWSThere are two options to...

  • ASX co.

    2 weeks ago

    Melbourne, Victoria, Australia Bluefin Resources Full time

    Newly created permanent role Flexible working Great team and career opportunities Top ASX co. Google Partner - GCP Cloud Engineering Practice Lead Mentoring and leading 7 Cloud Engineers across GCP / Azure and AWSThere are two options to this role; 3 years long term months contract / perm Perm - $ K base plus super plus 22% super Contract - $ PD Remote...

  • ASX co.

    2 weeks ago

    Melbourne, Victoria, Australia Bluefin Resources Full time

    Federal Gov - Azure Cloud Lead / Manager - Greenfield project Managing team of 2 Senior Cloud Azure Engineers Building Cloud Platform Digital Projects Top ASX co. Google Partner - GCP Cloud Engineering Practice Lead Mentoring and leading 7 Cloud Engineers across GCP / Azure and AWSThere are two options to this role; 3 years long term months contract /...

  • Asx Co.

    2 weeks ago

    Melbourne, Victoria, Australia Bluefin Resources Full time

    Engineering - Software (Information & Communication Technology) Mentoring and leading 7 Cloud Engineers across GCP / Azure and AWSThere are two options to this role; 3 years long term months contract / perm Reporting to Head of Cloud Engineering - acting as 2ic Top Google Partner and usage across Asia Work on new projects, contributing to the growth and...

  • Top Aus Retail Co.

    2 weeks ago

    Melbourne, Victoria, Australia Bluefin Resources Full time

    Top Aus Retail co. - Helpdesk / Desktop analyst Support (1st & 2nd Level support)**Permanent role - URGENT ROLE PLEASE SEND CV TO APPLY - immediate starters welcomeSalary - $45 - $67K plus super and store allowanceRole location - Melbourne office-based roleprior experience in helpdesk / service desk experience is a must minimum 3 months.This retail brand has...

  • Legal Counsel, ASX Top 50 Corporation 3-6 PAE

    2 weeks ago

    Melbourne, Victoria, Australia Burgess Paluch Full time

    Join this tier 1 industrial with significant operations & large legal team. Fantastic environment and sophisticated business. Commercially engaging.Substantial Australian CorporationBroad commercial role in a top-tier in-house teamPositive culture, significant benefits + WFHThe businessExclusive to Burgess Paluch, our client is an ASX 50 industrial business...

  • Head of People Asx Financial Services

    2 weeks ago

    Melbourne, Victoria, Australia FourQuarters Full time

    Melbourne CBD Growth phase, supporting business transformation Strategic and operational roleThe CompanyHead of People & Culture role available within an ASX-listed Australian Financial Services Co. With deep industry knowledge, they prioritize diversity and inclusivity. Their goal is to create long-term value for shareholders and contribute positively to...

  • Logistics Co-ordinator

    2 weeks ago

    Melbourne, Victoria, Australia Arrow Electronics, Inc. Full time

    Position:Logistics Co-OrdinatorPosition:Logistics Co-OrdinatorJob description:Are you ready to take your career to the next level with one of the most respected and innovative IT distributors in the world? Look no further We specialise in cutting-edge solutions in Data Centre, Cyber Security, and Cloud technology, and work with some of the top vendors in the...

  • Sales Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Love & Co Full time

    Company DescriptionLove & Co is a reputable real estate agency with a rich history of serving Melbourne's Northern suburbs for over seven decades. We pride ourselves on delivering top-notch service and fulfilling our clients' aspirations.Dynamic and Committed: Our team is passionate and devoted to offering a premium experience, earning us the trust of many...

  • Logistics Co-Ordinator

    4 weeks ago

    Melbourne, Victoria, Australia Arrow Electronics Full time

    Position:Logistics Co-OrdinatorJob Description:Position:Logistics Co-OrdinatorJob description:Are you ready to take your career to the next level with one of the most respected and innovative IT distributors in the world? Look no further We specialise in cutting-edge solutions in Data Centre, Cyber Security, and Cloud technology, and work with some of the...

  • Logistics Co-Ordinator

    2 weeks ago

    Melbourne, Victoria, Australia Arrow Electronics, Inc. Full time

    Position:Logistics Co-OrdinatorJob Description:Position:Logistics Co-OrdinatorJob description:Are you ready to take your career to the next level with one of the most respected and innovative IT distributors in the world? Look no further We specialise in cutting-edge solutions in Data Centre, Cyber Security, and Cloud technology, and work with some of the...

  • Logistics Co-Ordinator

    2 weeks ago

    Melbourne, Victoria, Australia Arrow Electronics, Inc. Full time

    Position: Logistics Co-OrdinatorJob Description: Position: Logistics Co-OrdinatorJob description: Are you ready to take your career to the next level with one of the most respected and innovative IT distributors in the world? Look no further We specialise in cutting-edge solutions in Data Centre, Cyber Security, and Cloud technology, and work with some of...

  • Spare Parts Co-ordinator

    2 weeks ago

    Melbourne, Victoria, Australia Automotive Recruitment Australia Full time

    Dandenong area Awesome team Truck/vehicle body manufacturing sectorOur client is a long established_industry leader_:- _in the manufacturing of world class truck body builds.They are seeking an experienced Spare Parts Co-Ordinator to join their busy and dynamic team in the Dandenong area.Key responsibilities: Parts interpretation, ordering, processing...

  • Personal Assistant

    2 weeks ago

    Melbourne, Victoria, Australia Woods & Co Recruitment Full time

    Woods & Co Recruitment have partnered with a premier Real Estate office in Melbourne's Bayside area. We are seeking an enthusiastic Personal Assistant to join one of their top-performing sales team within a demanding and fast-paced environment What's in it for you?Real incentives to be gained on top of your base salary Circa $100,000 FTE Thursday or Friday...

  • Logistics Co-Ordinator

    2 weeks ago

    Melbourne, Victoria, Australia Arrow ECS Australia Pty Ltd Full time

    Description : Position: Logistics Co-Ordinator Job description: Are you ready to take your career to the next level with one of the most respected and innovative IT distributors in the world? Look no further We specialise in cutting-edge solutions in Data Centre, Cyber Security, and Cloud technology, and work with some of the top vendors in the...

  • Oc Manager/strata Manager

    2 weeks ago

    Melbourne, Victoria, Australia Wyn&Co Full time

    Current class 2 strata license is essentialTop 10 Australia's Largest Strata Management Companies Established Strata assistants and centralised support.If you are looking for structure, job security, great colleagues and superb support, check this out:Top 10 Australia's Largest Strata Management Companies Offices across Sydney, Melbourne, Brisbane & Canberra...

  • Legal Secretary/practice Assistant

    2 weeks ago

    Melbourne, Victoria, Australia Moss & Co Consulting Pty Ltd Full time

    Join a top - tier law firm with a global presence | Melbourne based Looking for a new challenge? Want to try something different?Are you an experienced Legal Secretary/Practice Assistant looking for a new opportunity? Are you interested in taking your career to the next level by joining a top - tier global law firm? Are you wanting to try a new practice...

  • Project Manager

    2 weeks ago

    Melbourne, Victoria, Australia Woods & Co Recruitment Full time

    Woods & Co has partnered up with one of Melbourne's top commercial builders, the client is a top-tier 3 building and construction company that completes work in the $10 million – $40 million range. They have been rewarded with an extensive portfolio of completed projects, with direct management of projects totaling $350 million. This particular company has...