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Sales Manager
3 months ago
About the business:
Created due to a gap in the market at the time, this business was the thought child of one very smart and driven woman.
Today it has grown to a one stop shop for all your creative and photographic needs including every accessory you could think of.
Thriving as the product range continues to grow and evolve, there is no slowing down for this business. A business with a culture of respect and trust that is visible.About the role:
The Sales Manager will play a pivotal role within the business, leading agile and geographically dispersed teams.
Reporting to the General Manager, the Sales Manager will be required to drive sales, growth and KPI's with an understanding of commercial levers and how to use them across different touch points of the business.
Looking after both the Customer Service team locally and a Sales Executive and Business Development Manager remotely, this role pushes a mix of over the phone sales and service as well as driving corporate tenders with Government & Schools to increase revenue year on year.
This role will be split between the office (Western Sydney) and the store that houses the Customer Service team in inner South Western SydneyThe Customer Service will handle mostly inbound calls about purchases, technical help, guidance to customers, order generation, stock and supply, out of stocks and ETA's.
This KPI driven department needs a leader with a sales driven mentality, can look outside of the box and create new ways to increase revenue, drive positive customer outcomes, influence the team and develop their skills.
The Sales Executive and Business Development Manager roles are to sell packages to Corporate, Schools and Government using leads, follow up and new business tactic to drive the largest part of the businesses sales.
About the person:
- Leadership, training and development and KPI implementation
- Solid understanding of KPI's, sales conversion, converting quotes to sales
- Experience in a similar role is a must
- Ability to analyse performance, identify gaps or improvements and implement solutions
- Proven ability to motivate, inspire and be a handson individual
- Experience identifying and breaking into new industries or channels advantageous
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