Service Manager Network Operations and Delivery

3 weeks ago

Redland City, Australia Redland City Council Full time
Career Opportunities: Service Manager Network Operations and Delivery (2588)

Requisition ID 2588 - Posted - Water and Wastewater - Permanent Full Time

Service Manager Network Operations and Delivery

Permanent Full Time - 36.25 hours per week

$118,709.69 to $134,066.50 Annually + up to 12% super

RCC Officers' Level 8 + partial private use of Council vehicle or vehicle allowance

A special place

At Redland City Council, you can help improve lives, while shaping your career in a truly special place. Situated on the stunning Redlands Coast, our team is creating an enriched, sustainable future for Redland City.

Here, every role matters ... Together, we're focused on serving our community. Join us so together we can improve the Redlands for today and tomorrow.

Your opportunity

The Service Manager Network Operations and Delivery works within Council's City Water Group and will lead and manage the Network Operations Unit to achieve efficient and effective delivery of planned and responsive maintenance and construction activities for City Water assets. This pivotal role is responsible for managing and delivering a range of capital and operational projects relevant to the City Water Group.

First and foremost, you'll need to live and breathe our Values , as they are fundamental to the way we go about our work and the relationships we build.

We're looking for a strong leader with substantial achievement in managing operations at Unit or equivalent level. Your proven track record in leading and managing people will support the development of team goals and priorities, and will motivate staff to repeat high performance. Your knowledge and strong advocacy of workplace health and safety will ensure risks and hazards are identified, controlled and mitigated to maintain an attractive, safe, equitable and rewarding workplace. Your continued effort to satisfy specified service standards, provide valued high quality customer service, continuously improve cost efficiency and deliver services within budget will see you succeed in this exciting opportunity.

We asked our people why they choose to work at Redland City Council. They say it's about two things: feeling connected to the Redlands Coast as a truly special place and the incredible career and development opportunities at Council.

  • Improve lives, for today and tomorrow. You will make an impact in our organisation through c ost effective, professional, operational maintenance and construction services.
  • Achieve, for the community and your career. We'll support you every step of the way and you will have a huge impact on the work we do.
  • Experience variety, and grow as a result. Upskill, try new roles and broaden your horizons. Council is an amazing place to grow and diversify professionally.
  • Find the right balance to bring the best you. We offer attractive benefits, ongoing support and flexible working arrangements.

Here are some more reasons for loving working with us:

  • Generous leave provisions such as paid parental leave and purchased leave scheme including 17.5% loading on annual leave
  • Ex-gratia day offered during the Christmas/New Year break.
  • Access to professional and leadership development programs and education/study assistance.
  • Mentoring and coaching opportunities to increase your industry knowledge and business acumen.
  • Diverse secondment opportunities for career development.
  • Reward and recognition programs.
  • Wellbeing programs and social club.
  • Access to discounts with over 400 leading retailers.
  • Access to RedFlex – our flexible work program offering flexibility in how, when and where you work.
  • You'll hold a t ertiary or technical qualification in Engineering or Business Management and substantial demonstrated experience relevant to the role.
  • Ability to participate in the City Water after hours on call roster including availability for site related operations over weekends, public holidays and other overtime works, as required.
  • You'll hold a current 'C' Class Driver's Licence.
  • Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
  • To be eligible for employment, applicants must have the legal right to work in Australia.

Ready to join us

Applications will only be accepted through Council's Web Recruitment system or through OURspace for current Council employees. Hard copy and e-mailed applications will not be accepted.

To be considered, applicants must submit a:

RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.

Specific information on the position can be obtained by contacting Jason Lee on . Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 30/06/2024.

At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We're focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.

Applications will not be accepted from a third party.

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