Customer Experience Officer
1 week ago
Job Details:
Location
Morwell
Salary
Negotiable
Job Type
Full Time
Ref
BBBH101377_
Contact
Anita Fonseka
Posted
about 4 hours ago
It is a contract role for an intially 6 weeks with possible extensions.
Key Responsibilities:
- Ensure that the digital support to the customers are met in a timely and effective manner
- Perform data entry with a high level of accuracy and attention to detail
- Perform document verification and identity verification
Key Skills:
- Previous experience in a customer supportrelated role supporting multiple communication channels, including live chat and social media channels
- Experience in customer relationship management (CRM) tools
- Previous experience utilising Office 365 programs such as word, excel etc
- Technically / Socially media savvy
- Exceptional Customer service skills
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