Pre-sales Engineer

1 week ago

Sydney, New South Wales, Australia Riedel Communications Gmbh & Co. Kg Full time
RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors.

To cover our customers' needs holistically, we are divided into three business units: Product Division, Managed Technology & Riedel Networks.

Our Product Division develops, produces and distributes audio, video, IT and communication solutions.

With our live production tools for the media, sports, entertainment and corporate industries, we deliver a wide range of high-quality and state-of-the-art products that are among the most innovative of their kind in the industry.

Join us as Pre-Sales Engineer (m/f/d) on this exciting journey and experience the fascination of Riedel Communications in action.

YOUR RESPONSIBILITIES
Manage pre-sales tasks in coordination with the Sales teams to gathercustomer requirements and functional specification to create systemdesigns and proposals addressing customer and partner needs
Directly consult with customers, partners, system integrators,consultants, and Riedel staff to design systems that meet and exceedclient requirements both technologically and commercially
Understand the customer market and business segment to providehighly competitive, targeted solutions
Produce full-scale, elaborate written technical proposals, system designs,and drawings
Manage technical responses to RFP/RFI tenders
Represent the company at customer-facing and industry events, such asevents, tradeshows, panels
Prepare industry leading quality customer facing proposal supplements(drawings, SOW's, etc.)
Provide consultancy throughout the sales and post-sale lifecycle,assisting the Professional Services team and Customers in projectimplementation, capturing knowledge learned
Identify opportunities to expand the customer solution, as well ascapturing new customer requirements to expand the feature set
Manage the hand-over to the Professional Services and Support teamshelping resolve technical issues as they arise
Organise and/or deliver product demonstrations (demo), proof ofconcepts (POC's) and presentations of products and solutions onsite oronline
Proactively educate clients and business partners to enhance theirproduct and solutions knowledge, technical acumen, and technical salesskills
Act as market and industry aware collaborator providing information oncompetition and market trends

THAT'S YOU
Bachelor's degree in information technology, SW/EE engineering,computer science, or related field
3+ years of combined sales, sales engineering, pre-sales experience
Record of achievement and technical solution expertise in a comparabletechnical sales role
Strong understanding of the Broadcast and Media technology market
Knowledge and experience with both development and CRM tools andsoftware (Salesforce, Atlassian Jira/Confluence preferred)
Knowledge of communication, digital audio technologies and standards(AES3, AES67, ST 2110, NMOS, PTP)
Knowledge of video technologies and standards (SDI, ST 2110, ST 2022-6, NMOS, PTP)
Knowledge of IP technologies and standards (TCP, UDP, IGMP, VLAN, PTP,with Cisco or Arista certification preferred)
Knowledge of fibre optic systems and RF systems a plus
Proficient with CAD design (Auto CAD, Visio etc...)
Excellent communication & presentation skills, with strong knowledge of Microsoft Office 365 suite and Microsoft Teams
Attention to detail and a strong work ethic
Ability to work independently, while contributing to a team environmentcollaborating across departments
Ability to travel frequently domestically & internationally
English (fluent)
Other languages (German etc.) is a plus

WE OFFER
Life and Work balance through our flexible working time system including mobile working in a hybrid model
Career booster with numerous individual development and training opportunities
Diversity is very important to us, at RIEDEL we focus on an open working atmosphere.
We are looking forward to getting to know you as you are - far away from pigeonholing

We're contributing to your career development.
We'll encourage you to try new roles and experience new settings.

By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.


ENRICH OUR TEAM
With us, you can expect an exciting challenge with plenty of opportunities to take on responsibility and develop personally.

RIEDEL stands for equal opportunities and diversity We are looking forward to getting to know you as you are - far away from any pigeonholing.

#J-18808-Ljbffr

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