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Group Bookings Coordinator
3 months ago
Group Bookings Coordinator
Salary information:
Clerk Grade 3/4, ranged from $75,992 to $83,211 with a total remuneration package up to $93,071 per annum.
E
mployment Status:
Temporary for a period up to 12 months
Two roles available:
one commences in April23 and another one commences in July 2023
Ramses the Great and the Gold of the Pharaohs Exhibition Nov 2023
The Australian Museum will host a new Egyptian touring exhibition from this November for a six-month run, Ramses The Great and the Gold of the Pharaohs.
One of only ten host cities in the world, Ramses The Great and the Gold of the Pharaohs will be one of the largest and most spectacular exhibitions Sydney has ever seen.
The AM is expecting hundreds of thousands of international tourists and locals to flock to see the exhibition while it's on show.
Think Tutankhamun was a big deal? Wait until you meet Ramses II, a prolific pharaoh who ruled for 67 years, had over 100 children and was responsible for a vast construction phase in ancient Egypt.
Ramses The Great and the Gold of the Pharaohs will feature a collection of more than 180 rare artifacts and will be the largest collection of Ramses II items to ever leave Egypt.
This exhibition will also mark the first time in more than 30 years that artifacts connected with the famous pharaoh are touring outside of Egypt.
Visitors will come face-to-face with real artifacts including animal mummies, spectacular royal masks, exquisite amulets, and ornate golden treasures of the tomb.
Ramses The Great and the Gold of the Pharaohs will also boast the first-ever virtual walkthrough of Ramses II's famous temples as well as the first full-length documentary ever produced on Ramses II's tomb.
Ramses The Great and the Gold of the Pharaohs is supported by Egypt's Ministry of Tourism and Antiquities, with Egyptian archaeologist Dr Zahi Hawass as its curator.
About the Australian Museum
Australian Museum (AM) is located on the homelands of the Gadigal people.
The AM acknowledges and pays respect to the Gadigal people as the custodians of the land, sky and waterways, paying respect to Elders past, present.
The Australian Museum (AM) operating within the NSW Department of Enterprise, Investment & Trade cluster, is the first museum in Australia and was founded in 1827.
The AM provides access, engagement and scientific research to increase our understanding of natural history and culture, particularly of the Australasian region.
The AM holds more than 22 million objects of biological, geological and cultural collections and develops programs, exhibitions and school and community education initiatives onsite, online and offsite.
The AM mission is:
_To ignite wonder, inspire debate and drive change._
The AM vision is:
_To be a leading voice for the richness of life, the Earth and culture in Australia and the Pacific.
We commit to transform the conversation around climate change, the environment and wildlife conservation; be a strong advocate for First Nations' culture; and continue to develop world-leading science, collections, exhibitions and education programs.
_For more information, visit the website.
About the Role
The Group Bookings Coordinator provides system support to group bookers and members of the Visitor Services unit.
The individual has a responsibility to deliver detailed database administration, ensuring maintenance of stakeholder data and bookings in the Tessitura system, and working with the database team to help with ongoing planning and testing for group ticketing, supporting the visitor services team with group ticketing issues and information, and with reconciliation of sales, feedback, and reporting as required.
The role also provides day-to-day technical support, troubleshooting of issues, and ad hoc assistance to the Manager Visitor Services and Engagement as required, including in the escalation of complex issues.
The Group Bookings Coordinator will enjoy working for a leading Natural History and Cultural Heritage space, with opportunities to work on exciting projects to enhance the understanding and experience of our group and tourism visitors through input in the AM's CRM and bookings database (Tessitura).
Key Knowledge & Experience
- Demonstrated experience in supporting CRM Systems, Bookings platforms or Ticketing Systems. Experience with Tessitura advantageous.
- Knowledge of the science, arts and cultural sectors and their operations
- Relevant tertiary qualifications or equivalent experience in ICT, Business or the arts and cultural sector.
Applicants must submit:
- A one to two page covering letter which addresses the role description's key
knowledge and experience - An updated copy of your resume
- Please give an example of a time you have had to collaborate across multiple teams to achieve an outcome. How did you manage competing priorities and expectations from stakeholders? (200 words maximum)
- Please give an example
