Welcome Manager

2 weeks ago

Sydney, New South Wales, Australia Marriott International, Inc Full time

Job Number

Job Category Rooms & Guest Services Operations

Location W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

AUTHENTICALLY YOU
Explore an exciting new career path at W Hotels where your authenticity is celebrated.

W Sydney is now casting for Welcome Manager to lead our Whatever/Whenever, Welcome, Wheels and Guest Services Operations Team.

Reporting to the Director of Rooms this integral role provides a high level of service to guests experience and presents an amazing opportunity to play a key role in the world's largest W Hotel, with 588 rooms, suites and studios.


If you are passionate and charismatic, have outstanding communication skills, zealous about creating a memorable and welcoming atmosphere for customers, strive to provide personalized and attentive service that exceeds guest's expectations then this exciting role is for you.


Overall, the Welcome Manager should be able to balance the needs of their team, their guests, and the business itself, while maintaining a focus on excellence and continuous improvement.

This requires strong organizational, communication, and leadership skills, as well as a deep local understanding of the guest journey.

JOB SUMMARY
Responsible for managing and supervising Whatever/Whenever, Welcome, Wheels and Guest Services Operations Team.

Drives W's Whatever Whenever culture, Bonvoy Loyalty Program, VIP guests, groups in house, training and development of talent and supports operations at the Welcome Desk.

Experience with Opera PMS.

As an integral part of the Rooms team, directs and works with all areas of the Hotel's Talent and department heads.

Strives to continually improve guest and talent satisfaction and maximize the guest satisfaction of the department. Will work a rotating fortnightly roster.

LIFE WITH THE WORKS
We believe in the power of people. They are both our foundation and our inspiration.

As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth and career opportunities.

This isn't work with a side of life. This is - Life. With the Works.

BENEFITS

Incentives

  • Milestone Recognition
  • Sabbatical Leave
  • Leave Portability
  • Love Learning
  • Enhanced Super
  • Career Growth
  • Bonvoy Eligibility
  • Overall Wellbeing
  • Flexible Working
  • Birthday Leave

TALENT PROFILE

EDUCATION & EXPERIENCE REQUIRED

  • High school diploma or GED; 4 years experience in Hotel Operations or related professional area.
OR

  • 2year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in Hotel Operations or related professional area.
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences.

A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.

Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.


Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.

  • Welcome Duty Manager

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAUTHENTICALLY YOUExplore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel's work culture is uniquely designed...

  • Welcome Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International Full time

    Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Sydney is now casting for Welcome Supervisors to lead our Whatever/Whenever and Welcome operations and guest services team. Reporting to the Welcome Manager this integral role provides a high level of service to guests experience and presents an amazing opportunity to...

  • Welcome Duty Manager

    2 weeks ago

    Sydney, New South Wales, Australia W Hotels Full time

    Job Description:Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAUTHENTICALLY YOUExplore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel's work culture is...

  • Welcome Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc. Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Sydney is now casting for Welcome Supervisors to lead...

  • Welcome Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAUTHENTICALLY YOUExplore an exciting new career path at W Hotels where your authenticity is celebrated.W Sydney is now casting for Welcome Supervisors to...

  • Welcome Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAUTHENTICALLY YOUExplore an exciting new career path at W Hotels where your authenticity is celebrated.W Sydney is now casting for Welcome...

  • Welcome Supervisor

    1 month ago

    Sydney, New South Wales, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAUTHENTICALLY YOUExplore an exciting new career path at W Hotels where your authenticity is celebrated.W Sydney is now casting for Welcome Supervisors to...

  • Welcome Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAUTHENTICALLY YOUExplore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel's work culture is uniquely...

  • Welcome Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia W Hotels Full time

    Job Description:Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAUTHENTICALLY YOUExplore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel's work culture is...

  • Welcome+ Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Mirvac Full time

    Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and...

  • Welcome+ Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Mirvac Full time

    Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and...

  • Welcome Day Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia The Star Entertainment Group Full time

    Internal Opportunity OnlyAbout usAbout the roleAs the Welcome Day Coordinator your primary function will be to oversee the onboarding of our newest team members, ensuring they feel welcomed and inspired and receive all the information to successfully commence their career at The Star Sydney.Your responsibilities will include, but are not limited...

  • Welcome Agent

    2 weeks ago

    Sydney, New South Wales, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementBe Your Authentic SelfEmbark on a fresh career journey at W Hotels where your uniqueness is valued. W Hotel's work environment is crafted to...

  • Welcome Agent

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAuthentically YouExplore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel's work culture is uniquely...

  • Applications Welcome

    2 weeks ago

    Sydney, New South Wales, Australia Regional Arts Nsw Full time

    APPLICATIONS WELCOME | REGIONAL ARTS NSW CEO 20 Oct 2021 Reporting to the Board of Directors, the Chief Executive Officer will have overall strategic and operational responsibility for RANSW's staff, partnerships, programs and growth to ensure that we continue to be the loudest voice in the room as the peak body for artists and arts and cultural...

  • applications welcome

    2 weeks ago

    Sydney, New South Wales, Australia Regional Arts NSW Full time

    APPLICATIONS WELCOME | REGIONAL ARTS NSW CEO 20 Oct 2021 Reporting to the Board of Directors, the Chief Executive Officer will have overall strategic and operational responsibility for RANSW's staff, partnerships, programs and growth to ensure that we continue to be the loudest voice in the room as the peak body for artists and arts and cultural...

  • Away SPA Welcome Agents

    2 weeks ago

    Sydney, New South Wales, Australia W Hotels Full time

    Job Description:Job Number Job Category SpaLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAUTHENTICALLY YOUExplore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel's work culture is uniquely designed to spark...

  • Property / Conveyancing Paralegal Welcoming

    2 weeks ago

    Sydney, New South Wales, Australia Knight Fowler Jenkins Full time

    Varied role in stable and cohesive team Generous $s and suportive culture Initially offered on an 8month contractThe roleYou'll join a Sydney-CBD based law firm as a Conveyancing / Property Paralegal and secure a varied role that rewards well.You'll be employed on an initial 8-month contract to cover leave in one of their growing teams.You'll have...

  • Sales & Account Manager - Welcome All Types of

    2 weeks ago

    Sydney, New South Wales, Australia Salt Recruitment Full time

    Graduate Program for recent & graduates with work experienceSales & Account ManagementWe are recruiting multiple roles in Australia for one of our global partners, who are a leading global organisation.They are one of the World's Top Female Friendly Employer according (Forbes) & many other accolades across the global. Also, they are socially inclusive, offer...

  • Duty Manager

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International Full time

    AUTHENTICALLY YOU Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. W Sydney is now casting for a Duty Manager to lead our hotel operations and guest services team. Reporting to the...