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Claims Assistant
3 months ago
Introduction
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview
Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.
Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.
In addition to a supportive and inclusive team culture, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.
There are some great things happening at GB as we move through a period of exciting period of transformation and change. And, we want YOU to be a part of it all
As part of our recent expansion and growth in the NT self-insured workers compensation market, we have a brand new opportunity for an enthusiastic and dynamic Claims Assistant to join our team. In this role, you will provide support to our claims teams across a range of administrative activities, learn new skills and have the opportunity to work with a variety of internal and external stakeholders.
Based in our Darwin office, this role is pivotal to contributing to Gallagher Bassett's commitment to injured workers and insured clients.
How you'll make an impact
- Prepare written correspondence such as letters and emails for injured workers, employers, medical practitioners, legal representatives and medicolegal specialists;
- Maintain data within GB and regulators' systems;
- Undertake registration of new claims and data reviews;
- Issue notices and reminders of appointments to injured workers;
- Manage incoming correspondence from a range of channels and in various formats;
- Participate in key business projects and initiatives, such as learning and development.
About you
- Previous experience in an administrative role and/or demonstrated experience in undertaking administrative duties in a fast-paced environment;
- Exceptional time management and organisational skills;
- Excellent attention to detail;
- Highly developed communication skills, with the ability to engage at all levels of organisation and with a varied set of stakeholders;
- Enthusiastic, with a strong sense of team and collaboration;
- A resilient attitude.
Compensation and benefits
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
