Current jobs related to Customer Experience Consultant - Cambridge - Veolia

  • Customer Experience Consultant

    3 months ago

    Cambridge, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Cambridge 7170. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in customer service with excellent...

  • Customer Experience Consultant

    3 months ago

    Cambridge, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Cambridge 7170. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in customer service with excellent...

  • Customer Experience Consultant

    4 months ago

    Cambridge, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Cambridge 7170. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in customer service with excellent...

  • Customer Experience Consultant

    4 months ago

    Cambridge, Australia Veolia Environmental Services Full time

    **The Opportunity**: - Previous customer service experience highly desirable - Collaborative team environment with ongoing training and development - Phone based customer service role in a fast paced environment - Permanent full time opportunity with flexible hours at our Cambridge location Veolia ANZ is seeking a Customer Experience Consultant to join our...

  • Customer Experience Consultant

    4 months ago

    Cambridge, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking an experienced Customer Experience Consultant to join our Waste team based in Cambridge 7170. As the Customer Experience Consultant you will provide a 1-call resolution experience in our waste collection business through frontline activities. You will act as the first point of contact for our customers and respond...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Australia Avis Full time

    About the RoleWe are seeking a driven and energetic individual to join our team as a Customer Operations Representative. As a key member of our team, you will be responsible for interacting with customers, promoting the Avis Budget Group brand, and providing exceptional customer service.Key ResponsibilitiesInteract with customers face-to-face, promoting the...

  • Customer Service Coordinator

    3 months ago

    Cambridge, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Support Sales Representative

    3 months ago

    Cambridge, Australia Komatsu Full time

    **The Opportunity**: Do to an internal promotion, we seek an experienced Customer Support Sales Representative to cultivate relationships with existing customers and explore new opportunities, ensuring the most suitable Komatsu product or service is tailored to their needs. This is a vital role involving sales, customer support, relationship building and...

  • Senior Cost Management Professional

    1 week ago

    Cambridge, Australia TSA Management Full time

    About the RoleWe are seeking a highly skilled and experienced Associate Director to join our Cost Management team in Cambridge. As a key member of our team, you will be responsible for providing cost consulting services to our clients, working closely with a team of Quantity Surveyors and Project Managers to deliver high-quality projects.Key...

  • Business Traineeship

    4 months ago

    Cambridge, Australia Work & Training Full time

    **Certificate III Business in a medical environment** Keen to study and expand your skills? A Business Traineeship could be the way to go! Business traineeships give you real life experience and the opportunity to gain a nationally recognised qualification - all while being paid! **These traineeships can include a variety of roles within the business...

  • Business Traineeship

    4 months ago

    Cambridge, Australia Work & Training Full time

    Keen to study and expand your skills? A Business Traineeship could be the way to go! Business traineeships give you real life experience and the opportunity to gain a nationally recognised qualification - all while being paid! **These traineeships can include a variety of roles within the business environment, including**: - Reception positions, - Record...

  • Senior Cost Management Professional

    2 weeks ago

    Cambridge, Australia TSA Management Full time

    Senior Cost Management Professional OpportunityWe are seeking a highly skilled and experienced Senior Cost Management Professional to join our team in Cambridge, UK. As a key member of our Cost Management team, you will be responsible for providing expert cost consulting services to our clients, ensuring that their projects are delivered on time, within...

  • Associate Director

    6 days ago

    Cambridge, Australia TSA Management Full time

    About the RoleWe are seeking a highly skilled and experienced Associate Director to join our Cost Management team in Cambridge. As a key member of our leadership team, you will be responsible for providing strategic guidance and direction to our clients, ensuring that their projects are delivered on time, within budget, and to the highest quality...

  • Senior Cost Management Professional

    3 weeks ago

    Cambridge, Australia TSA Management Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Cost Management Professional to join our team as an Associate Director - Cost Management. This is an exciting opportunity for a Chartered Quantity Surveyor to take on a senior leadership role and contribute to the success of our Cost Management team.Key ResponsibilitiesLead a team of...

  • Food Safety

    3 months ago

    Cambridge, Australia Skretting Full time

    **Quality policies and programs**: - Develops, implements, monitors, maintains and improves the quality policies and the quality control, HACCP and Food Safety/Food Defense and similar programs, in coordination with the manager(s) of production, supply chain and other relevant areas, according to the relevant internal and external global and local...

  • Senior Cost Management Professional

    3 weeks ago

    Cambridge, Australia TSA Management Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Cost Management Professional to join our team as an Associate Director - Cost Management. This is an exciting opportunity for a Chartered Quantity Surveyor to take on a senior leadership role and contribute to the growth and success of our company.Key ResponsibilitiesLead a team of Quantity...

  • Maintenance Officer

    5 months ago

    Cambridge, Australia Skretting Full time

    **Inspections and preventive / planned maintenance**: - Checks and assesses the condition of handling equipment, pneumatic and/or mechanical/electrical, reception and silo installations, grinding, mixing and pressing lines, bag filling, feed and / or fertilizer, bulk loading and weighbridges, on the basis of maintenance schedules / checklists - Restores...

  • Senior Cost Management Professional

    2 weeks ago

    Cambridge, Australia TSA Management Full time

    About the Role:TSA Management is seeking a highly skilled and experienced Senior Cost Management Professional to join our team as an Associate Director - Cost Management. This is an exciting opportunity for a Chartered Quantity Surveyor to lead our Cost Management team in Cambridge and work on historic buildings and listed projects.Key Responsibilities:Lead...

  • Associate Director

    18 hours ago

    Cambridge, Australia TSA Management Full time

    About the RoleWe are seeking a highly skilled and experienced Associate Director to join our Cambridge office. As a key member of our Cost Management team, you will be responsible for providing expert cost consulting services to our clients, with a focus on historic buildings.Key ResponsibilitiesProvide cost planning and management services to clients,...

  • Senior Substation Designer

    1 week ago

    Cambridge, Australia Careerone Partner Network Full time

    Unlock Your Potential as a Senior Substation DesignerAre you a skilled electrical engineer looking for a new challenge? Do you have a passion for designing and delivering high-quality substation secondary systems? We're seeking an experienced Senior Substation Designer to join our team at Megavar, a leading provider of design and commissioning services for...

Customer Experience Consultant

4 months ago

Cambridge, Australia Veolia Full time

The Opportunity

Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Cambridge 7170. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers.

If you are someone with a strong background in customer service with excellent communication skills we want to hear from you

What's on offer

  • Training & development | On-the-job coaching | Supportive team environment
  • Attractive remuneration package | Annual performance bonus | Wellbeing support
  • A close knit team environment that prioritises inclusion and collaboration
  • Opportunity to collaborate with and learn from a variety of departments across the business

What you'll be responsible for

  • Act as the first point of contact for our customers through a variety of channels including phone, email, and live chat providing support and guidance
  • Maintain excellent relationships with internal and external customers and stakeholders
  • Confirming and managing customer bookings
  • Manage a variety of customer queries including; operations, quotations, subcontracting, price increases, complaints

What you'll need to be successful

  • Experience within a call centre environment desired but not essential
  • A positive, can do attitude with a strong focus on customer service
  • Ability to work in a fast-paced, high-pressure work environment with rapidly changing priorities
  • Attention to detail and proactive approach to First Call Resolution

A Veolia Career

All of our employees are entitled to:

  • Employee share plan
  • Annual salary review with bonus
  • Support to pursue educational and development opportunities
  • Access to endless career options and pathways, Veolia promotes from within
  • Employee Assistance Program (EAP)
  • Bupa health insurance discount
  • Corporate Discounts
  • Fitness Passport
  • Volunteer Opportunities
  • Salary sacrificing (i.e. super, novated leases)

We are a Circle Back Initiative Employer and commit to respond to every applicant.

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you'll have the opportunity to build your career, and a more sustainable world.

Veolia welcomes applicants from all genders, identities, and cultural backgrounds to apply.

Don't meet every single requirement? You don't need to. Veolia is building a diverse and inclusive workplace that fosters innovation. If you're interested in this role, we would love to hear from you, even if your past experiences don't perfectly align with the skills we've listed.