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Payment Officers

3 months ago

Perth, Western Australia Talent International Full time

Job Details:

Location
Perth

Salary
Negotiable

Job Type
Full Time

Ref
BBBH102225_

Contact
Deborah Moreton

Posted
about 4 hours ago

-
12 month initial contracts:

-
31st July 2023


Multiple roles across in the payment area for this government organisation working with both internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve straightforward to moderately complex enquiries.


Responsibilities may include but are not limited to:

  • Investigating and resolving outstanding payment requests that have been rejected through the myplace provider and participant portals.
  • Engaging with internal and external stakeholders to resolve payment enquiries.
  • Processing manual payments to providers and selfmanaged participants.
  • Working to resolve payment issues, guided by legislation, NDIA policies and standards, and Payments Branch Standard Operating Procedures (SOPs).
  • Contribute to decisionmaking within the team/work area.
  • Consistently meeting team and individual work resolution targets.
  • Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.
  • Maintaining an awareness of government decisionmaking processes, Agency guidelines and regulations.
You must have previous experience of dealing with confronting and complex situations and information; dealing with conflict and dealing with challenging conversations and behaviours

Additional Position Requirement

  • National training for the Payments Officer position will commence
Monday, 31 July 2023.

For further enquires please call