Advanced On-site Technician

2 weeks ago

Melbourne, Victoria, Australia Fujitsu Full time

Location:

  • Melbourne C B D
  • Victoria
  • Date Published:


28-Jun-2023
  • Job Reference:
BH-143872

Advanced On-Site Technician

We are Fujitsu
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us.

We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.


About the role

  • Support of desktop, infrastructure and services across multiple technology streams including, Hardware, OS, Software, Networks, Server, Print etc.
  • Respond to, resolve incidents and SRs within agreed SLA, and follow Fujitsu breach reporting process for any failed SLAs.
  • Asset refresh relocation deployment and decommission maintaining data integrity within the CMDB.
  • Maintenance and housekeeping of customers physical infrastructure including but not limited to desktop equipment, peripherals, telephony, print devices, audio/visual conferencing equipment.
  • Manage customer expectations by keeping them updated as their case progresses, notifying of any delays.
  • All customer interactions and activities are logged and maintained in the correct client ITSM tool.
  • Ensure prompt escalation of any operational issues.
  • Ensure that all Timesheets and project efforts are accurately recorded and submitted on time as per company requirements.
  • Ensure all required training is completed on time.
  • Be aware WHS practices, instructions and policy as set out by Fujitsu and Customer.
  • Carry out other work as assigned by TL or Fujitsu management.

About you

  • 6 months minimum experience with supporting End User Devices at level 1+ this can be remote support.
  • Level 1 and level 2 technical knowledge of hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audiovisual equipment BYOD and mobility.
  • A basic understanding and knowledge of Active Directory, Microsoft Exchange, SCCM, End-Point Imaging.
  • Demonstrated entry level or basic working knowledge of basic IT infrastructure and network equipment i.e. routers, switches, servers, virtualization, VPN, RSA, Citrix, VMware, Hyper-Converged Infrastructures
  • Strong verbal and written communication, ability to articulate technical information to the target audience.
  • Professional customer service skills.
  • Ability to work well within a team while fostering relationships and partnerships.

Why Fujitsu?

We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion.

We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work.

We call this
-
Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organisation to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in class reward and recognition programs flexible work, volunteering leave and more.
  • We live our values of aspiration, trust and empathy, all day, every day.

  • Site Facilities Technician

    2 weeks ago

    Melbourne, Victoria, Australia Adecco Full time

    Looking for someone who can handle maintenance requests, deal with the general site population of trades people and office staff whilst assist in managing contractors on site. To complete maintenance, inspections or repairs reports. Will be trained and guided to be fluent in the Alstom EHS policies and procedures to ensure full compliance.Client...

  • Client Services Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Advanced Buildings Full time

    Career progression opportunities Excellent team culture Ongoing learning and development initiativesAdvanced Buildings are an established construction and restoration business with offices Nationally in VIC, NSW, the ACT and QLD. We are one of Australia's most trusted and experienced Insurance Building and Repair providers and we specialise in Insurance...

  • Touring Site Technician

    2 weeks ago

    West Melbourne, Victoria, Australia Show Support Pty Ltd Full time

    SHOW SUPPORT WANTS SITE TECHNICIANSWorld renowned Acrobatic Circus is coming to Melbourne this MarchQualifications and Attributes:Available on the 13th to the 23rd of March 2024Experience in carpentry and be able to paintLicence and experience operating forkliftEWP ticket under 11 metersWorking at heights ticket is preferableManual physical work and heavy...

  • On-site Technician

    2 weeks ago

    Melbourne, Victoria, Australia Fujitsu Full time

    On-Site TechnicianWe are FujitsuThe On-Site Technician is responsible for the provision of customer centric onsite End User Support to a Fujitsu customers as assigned. This includes but is not limited to support of the following:Operating System and Desktop Management client software;Nominated Fujitsu supported Applications and Peripherals;PC Systems and...

  • Site Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Advanced Personnel Management Full time

    You are applying for the position ofSite CoordinatorforBallarat Community Health.Please fill in your details below to submit an application for this position.The primary site for this position is: All BCH sites The SiteCoordinator plays a crucial role in ensuring the effective and efficientoperation of our sites. This role is responsible for coordinating the...

  • On-site Truck Curtain Repair Technician

    2 weeks ago

    Melbourne, Victoria, Australia IFIX TRUCK CURTAINS Full time

    Join our dynamic team as an On-Site Truck Curtain Repair TechnicianWe are seeking a motivated individual who is passionate about providing top-notch repair services for truck curtains. As a crucial part of our team, you will travel extensively throughout Melbourne and surrounding areas to deliver on-site repair solutions.This role requires some heavy...

  • Field Technician

    2 weeks ago

    Melbourne, Victoria, Australia Roc Consulting Full time

    PURE AUTONOMY - FIELD BASED ROLE THROUGHOUT SYDNEY METRO VARIETY IN ROLE SERVICING & INSTALLING LEADING TECHNOLOGY ATTACHMENTS ROLE IS OPEN TO A VARIETY OF TECHNICIAN EXPERIENCECompanyThis national business is Australia's largest integrator and supplier of smart telemetry technology supplied to the construction, mining, quarries, and civil sectors for...

  • Team Leader Technician

    2 weeks ago

    Melbourne, Victoria, Australia Ocado Group Full time

    Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers, we also operate our own grocery and general merchandise retail businesses under We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated,...

  • Core Technician

    2 weeks ago

    Melbourne, Victoria, Australia Trane Technologies Full time

    JOB DESCRIPTION Trane has an exciting new opportunity for a Chiller Technician based in Keysborough VIC with an original equipment manufacturer. Trane Technologies is the exclusive manufacturer and service division for Trane, with direct access to the Trane factory, technical literature, training and spare parts. The future for Trane is moving forward...

  • Theatre Technician

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne Private Hospital Full time

    Supportive team environment- Full time available- **Parkville location Melbourne Private Hospital**Caring, organised and passionate about excellent patient care Is this you?Melbourne Private Hospital is seeking experienced Theatre Technician's to join our Perioperative Services Team on a full time basis.About usMelbourne Private Hospital is a 124 bed private...

  • On-site Technician

    2 weeks ago

    Melbourne, Victoria, Australia Fujitsu Full time

    The On-Site Technician is responsible for the provision of customer centric onsite End User Support to a Fujitsu customers as assigned. This includes but is not limited to support of the following:Operating System and Desktop Management client software;Nominated Fujitsu supported Applications and Peripherals;PC Systems and Peripherals;Induct new customer...

  • Lead Pharmacy Technician

    2 weeks ago

    Melbourne, Victoria, Australia Western Health Full time

    Location: Melbourne | Western MetropolitanJob type: Full timeOrganisation: Western HealthSalary: Salary not specifiedOccupation: Health and Allied Health, MedicalReference: 54297Western Health is seeking an experienced and highly motivated Grade 4 Pharmacy Technician to join our team at Sunshine Hospital on a temporary full-time basis (Until 26/09/2025)....

  • Portable Trainee Technician

    2 weeks ago

    Melbourne, Victoria, Australia Adecco Full time

    Career Progression. Competitive Salary. Learning development opportunities.Be a part of an energetic team and kick-start your career. As a Portable Trainee Technician, your primary responsibility is discharging, and recharging fire extinguishers as required. Additionally, you will have the exciting opportunity to go out on-site with the technicians,...

  • Project Control Technician

    2 weeks ago

    Melbourne, Victoria, Australia ArcTree Full time

    Global dynamic Company, Expert leader in their field Supportive environment, positive work culture and development Melbourne based, Attractive Salary Base + Super Our client provides power service solutions globally within the utilities, aviation, oil and gas, manufacturing and mining industries to name just a few. Always focused on service and delivery._-...

  • Instrument Technician Casual

    2 weeks ago

    Melbourne, Victoria, Australia Peninsula Health Full time

    Location: Melbourne | Southern MetropolitanJob type: CasualOrganisation: Peninsula HealthSalary: Salary not specifiedOccupation: MedicalReference: 34900- Seeking Grade 2 or 3 Instrument Technicians to join casual bank team- Low-cost parking facilities on site:Frankston and Mornington Peninsula locationsWho We Are and What We Stand ForPeninsula Health is the...

  • Fire Technicians

    2 weeks ago

    Melbourne, Victoria, Australia Matched Recruitment Full time

    Fire Alarm Technicians, Sprinkler Fitters & Portable Technicians required Service, testing and minor works vacancies available on top Melbourne sites Join a clear leader who will train, develop and provide a positive work cultureFantastic opportunity for Fire Alarm Technicians, Sprinkler Fitters and Portables Technicians to kickstart a career with one of the...

  • Instrument Technician Casual

    2 weeks ago

    Melbourne, Victoria, Australia Peninsula Health Full time

    Location: Melbourne | Southern MetropolitanJob type: CasualOrganisation: Peninsula HealthSalary: Salary not specifiedOccupation: MedicalReference: 36514- Seeking Grade 2 or 3 Instrument Technicians to join casual bank team- Low-cost parking facilities on site:Frankston and Mornington Peninsula locations:- Classification Grade 2 (IN2) Grade 3 (IN3)Who We Are...

  • Maintenance Technician

    2 weeks ago

    Melbourne, Victoria, Australia BCS Group Full time

    Maintenance Technician - ElectricalTruganina, Melbourne_ Bring your electrical technician expertise and join the global leader in materials handling automation - we provide solutions that keep the world moving._About the RoleRepresenting Daifuku on a key customer site, the opportunity is for an experienced Maintenance Technician to be responsible for the...

  • Theatre Technician

    2 weeks ago

    Melbourne, Victoria, Australia Western Health Full time

    Location: Melbourne | Western MetropolitanJob type: Full time, Part timeOrganisation: Western HealthSalary: Salary not specifiedOccupation: MedicalReference: 48995Western Health is seeking highly motivated Operating Grade 3 Theatre Technician to join their team on a Permanent basis.This role requires thorough communication with the Theatre Technician...

  • Theatre Technician

    2 weeks ago

    Melbourne, Victoria, Australia Ramsay Health Care Full time

    Theatre TechnicianSeize the opportunity to advance your career within a team that cares about youAbout the RoleIn this role you will work as a member of the perioperative team by supporting theatre personnel to prepare the operating theatre environment for procedures, including the positioning of the patient, whilst respecting and ensuring patient safety and...