Corporate Boardroom Attendant

1 week ago

Melbourne, Victoria, Australia Sharp & Carter Full time
Exceptional city views in a brand new officespace on Collins St

  • Weekly massages | Ability to purchase extra annual leave
  • Social activities & Friday drinks | Monthly Bday cakes

About the role


The Guest Experience Officer plays a pivotal role in delivering an exceptional experience for all visitors to the Head Office.

This involves providing outstanding hospitality, managing reception duties, maintaining a professional front-of-house environment, coordinating internal events catering, and overseeing stock and supplies.

As the first point of contact for visitors, this role is crucial in ensuring a positive, on-brand experience aligned with our clients values and culture.

The work schedule is Monday to Friday, from 8:30 am to 5:00 pm, with a one-hour lunch break.

There is typically 40-50 people in the office at any one time and at capacity there would be around 80 employees.

Please be aware that the role involves being on your feet for a significant portion of the day.

Key Responsibilities

  • Deliver exceptional customer service to all visitors.
  • Greet, assist, and manage checkin using the iPad system.
  • Prepare and offer beverages.
  • Coordinate catered company events.
  • Set up weekly staff social gatherings.
  • Administer various functions, competitions, and special occasions.
  • Maintain tidy and welcoming frontofhouse areas.
  • Manage client meeting rooms, kitchens, and ensure meeting room readiness.
  • Answer all incoming calls, redirect as required.
  • Administer procurement and supply management, including ordering, invoicing, and maintaining stock levels.

Requirements:

  • A positive and proactive approach
  • Excellent written and verbal communication skills
  • Experience in a similar position
  • Professional presentation with an approachable demeanour
  • A hospitality or front of house backgound would be advantageous
***
About our Client
Established in the 1970's our client is one of the largest privately owned organisations in the country. They are a multi-faceted business which touches on all areas of property, including residential, commercial, retail, industrial and hotels.

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