Customer Service Officers

2 weeks ago

Perth, Western Australia Programmed Full time

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.

We are working closely with our Osborne Park based client; a leading provider in medical services to find a quick learning, tech savvy customer service officer to join their growing team. These roles are high volume and fast paced and require someone with great people skills and empathetic attitude.

Hours: Core Shifts between the hours of 5am - 4pm (6am - pm / 7am - 3pm etc)

Hourly rate: $34ph + Super

Location: Osborne Park, WA

Training: Full training provided

Start: ASAP - must be readily available to start within the next 1 - 2 weeks

Duration: Initially 3 months with the possibility of extension or opportunity to become permanent for well performing employees.

The Role

  • This is very much a people focused role where you will be supporting the organisation in responding to a high volume of client / customer calls.
  • You will be provided with full training and support in this fast-paced environment.
  • To be successful you MUST have full, unrestricted work rights and hold a valid National Police Clearance valid within 3 months or be willing to obtain one

Duties:

  • Deliver exceptional customer service with an empathetic and supportive attitude
  • Respond to a range of client / customer calls of various natures and provide timely responses and updates
  • Accurately booking, cancelling, or rescheduling medical appointments
  • High volumes of accurate data entry across multiple systems
  • Onboarding new clients / customers, obtaining all relevant information
  • Adhere to key performance indicators

Required Skills

To be considered for this role you will need:

  • Experience working in a high volume call centre or customer service environment. Experience within a people focused or healthcare environment will be considered highly advantageous
  • MUST hold a valid National Police Clearance or be willing to obtain one
  • Strong attention to detail and excellent problem-solving skills and lateral thinking
  • Ability to multitask, work under pressure and remain calm
  • Possess excellent work ethic and behaviours
  • Ability to clearly communicate effectively with customers and stakeholders
  • Good time management and resilience
  • Ability to pick up and learn new systems quickly

If you are interested in this role and fit the criteria, please apply online today - I look forward to hearing from you

If you have any further questions before applying online, please email Rebecca Nash at

**PLEASE NOTE - due to the volume of applications we may receive, only candidates with full working rights and relevant call centre experience will be contacted**

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at for the latest updates and insights.

Consultant

Rebecca Nash

Reference number: _
Profession:Call Centre & Customer ServiceCustomer Service

Company: Programmed
Date posted: 4th Jun, 2024

  • Field Service Officer

    2 weeks ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - WAJob Description SummaryAn exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer.About the RoleThe role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under our...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Embodied Full time

    We are currently seeking a Customer Service Officer to join a growing family-owned and operated business, specialising in providing automotive parts to fleet vehicles. Located in Canning Vale, this position offers a highly enjoyable work environment with comprehensive product and system training. No prior customer service experience is required as we provide...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Western Power Full time

    Customer Service Officer: Location: Perth Office CBD, WA, AU 8 Mar 2024Do you want to deliver work that truly matters to our community?There's never been a better time to join the energy industry At Western Power we're working towards our vision for a clean energy future and we're looking for diverse, passionate people to join our team of world leading...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia PERSOLKELLY Full time

    We are looking for an experienced customer service officer to efficiently handle Energisation calls and specialised queries of customers.Customer Service Officer - Energisation**$35 per hour plus superannuation4 months, possible extensionPerth CBD office, walking distance to train stationPERSOLKELLY is one of Australia's largest and longest serving...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Western Power Full time

    Customer Service Officer: Location: Perth Head Office, WA, AU 02Mar2023Do you want to deliver work that truly matters to our community?At Western Power we're working towards our vision for a clean energy future and we're looking for diverse and engaging people to join our team of leading experts.We're looking for people passionate about customer service for...

  • Customer Service Officer

    3 weeks ago

    Perth, Western Australia Bank of Queensland Full time

    About the Role Seeking passionate Customer Service Officer to join the BOQ team Flexible workplace & Collaborative Team Owner Managed Branch 111 St George Terrace (Perth) Based Full Time opportunityAs the Customer Service Officer, you will be the 'face' of the Bank within the Branch, providing exceptional customer service to your customer network. You will...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Symbion Full time

    Customer Service Officer:Job no: 494048Work type: Full Time PermanentOffice base Customer Service role Attractive salary working Monday to Friday 10am till 6.00pm. Full training provided Fantastic opportunity for growth and developmentCustomer Service OfficerAbout us:Symbion is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia TELCO SERVICES AUSTRALIA PTY LTD Full time

    Company DescriptionTSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.We're a purpose driven business and our mission is clear. We endeavour to create experiences that people...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia PERSOLKELLY Full time

    5 Customer Service Officers required for Perth CBD to work within State Government DepartmentCustomer Service Officer -GOV- $35 per hour plus superannuation:- - 12 months:- New Perth CBD offices, walking distance to train station:Flexibility preferred for shift times with overtime being offered for any holidays or evening workA State Government owned...

  • Customer Service Officer

    3 weeks ago

    Perth, Western Australia TSA Group Full time

    Company DescriptionTSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.We're a purpose driven business and our mission is clear. We endeavour to create experiences that people...

  • customer service officer

    2 weeks ago

    Perth, Western Australia Randstad Full time

    Randstad has partnered exclusively with one of the largest privately-owned logistics company in Australia Due to continued growth our client based in Hazelmere is looking for a Customer Service Officer to join their teamYour Duties:Actioning emails and answering phonesAttending customers needsProcessing customer ordersAccurate data entry into a variety of...

  • Customer Service Officers

    2 weeks ago

    Perth, Western Australia Programmed Full time

    Customer Service Officers $35 per hour plus superannuation 6 - 12 months, with a possible extension New Perth CBD offices, walking distance to train station Monday - Friday; part-time and full-time opportunities available with plenty of overtime opportunity PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia PERSOLKELLY Full time

    PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent. We are working with a National Gas Manufacturer located in Welshpool, Malaga and Canning Vale who need an...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Programmed Full time

    Our client based in Canning Vale, is seeking a committed Customer service / admin superstar to join their busy team for an ongoing assignment.Customer ServicePERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT,...

  • Customer Service Officer

    3 weeks ago

    Perth, Western Australia PERSOLKELLY Full time

    Our client is seeking an experienced and people focused Customer Service Officer to join their team for Approx 12 month temp assignmentPERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Amana Living Full time

    Apply now Job no: Work type: Full time Location: Perth CBD, Inner & Western Suburbs Categories: Customer Service Officer Why Choose Amana Living?Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including...

  • customer service officer

    3 weeks ago

    Perth, Western Australia Randstad Full time

    Randstad has partnered exclusively with one of the largest waste and recycling companies in the country Due to continued growth our client based in Jandakot are looking for a Customer Service Officer to join their teamYour Duties:Provide a professional service to the business by welcoming all clients, visitors and guests in a friendly mannerPhotocopying,...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Lotus People Full time

    Customer Service Officer - Temporary - Bibra Lake - Circa $32 p/h + Super - Immediate StartAre you a customer service superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre) in Bibra Lake.Key responsibilities...

  • Customer Service Officer

    3 weeks ago

    Perth, Western Australia SMS Professional Full time

    Well Established Business Career Progression Opportunities Flexible Start TimesSMS Professional has joined forces with a leader in their field who seeks an experienced and motivated Customer Service Officer to join their team located in the Industrial hub, north side of Perth.Experience in packaging or manufacturing is highly desirable.Duties include:...

  • Customer Service Officer

    3 weeks ago

    Perth, Western Australia Capricorn Full time

    A great place to workWhen you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.We are purpose-led and are committed to empowering our community to thrive.Our community includes our...