Information and Support Worker, Forced Adoption

2 weeks ago

New Farm, Queensland, Australia Jigsaw Queensland Inc. Full time

Program Description
The Forced Adoption Support Service is a confidential information, support and referral service for people affected by past adoptions.

The service supports people who were adopted, mothers and fathers who lost children to adoption, siblings, partners and immediate family members of people affected by forced adoption.

The service complements and enhances existing services funded by State/Territory governments aiming to improve access to peer support, professional counselling, and records and family tracing.

Specialist support, information and referral is provided via a national 1800 number for calls originating in Queensland.

Objective of the Position


To support the Jigsaw Management Committee and the Team Leader in providing responsive, high-quality services to people affected by past adoptions.

The Information and Support Worker collaborates with, and supports, Jigsaw Management Committee, the Team Leader, and staff.

Key Responsibilities

  • Provide Jigsaw clients with a responsive service that displays an understanding of adoption issues.
  • Provide information and support for clients accessing their adoption information.
  • Provide searching and intermediary assistance to clients wishing to have contact with birth relatives.
  • Provide emotional support and shortterm counselling and make referrals for longerterm therapeutic counselling.
  • Develop and facilitate therapeutic and educational workshops based on identified needs.
  • Maintain welldocumented case notes on the Jigsaw client database.
  • Establish and maintain positive relationships with government and nongovernment services.
  • Maintain respectful and positive relations with stakeholders in the postadoption sector.
  • Contribute to Jigsaw's newsletter, resources and planning/facilitation of workshops and events.
  • Participate in meetings, supervision with the Team Leader and external professional supervision.
  • Maintain statistical records and provide reports as required to support accountability in practice.
  • Participate in annual individual performance reviews and planning, and professional development.
  • Provide administrative support to the Team Leader and the Jigsaw Management Committee
  • Commit and contribute to a safe workplace as per the _Work Health and Safety Act 2011_.

Job Type:
Contract

Contract length: 12 months

Pay:
$ $44.68 per hour

Expected hours: 22.8 per week

Schedule:

  • Day shift

Work Authorisation:

  • Australia (required)

Work Location:
In person

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