Gucci Casual Client Advisor

1 week ago

Melbourne, Victoria, Australia Groupe Kering Full time
Summary

About us

If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci.

A community of people united by the same passion:
breaking new ground in the fashion world and beyond.


We are currently seeking a Casual Client Advisor to join our dynamic team in our Melbourne Collins Street Store located in the CBD.


Job Description:

  • Your opportunity_
Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation.

You make a real difference for each of your clients by building real connections with them and offering them the tailored Gucci service while sharing your passion for the product.


  • How you will contribute_
  • Drive and achieve your individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.
  • Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty.
  • Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.
  • Support the back of house team with cycle count and stock take processes as required from time to time, specific to your department.
  • Who you are_
  • Must have full availability across Monday
  • Sunday
  • Previous experience in luxury retail would be advantageous
  • A brand ambassador with a passion for delivering great service
  • A team player willing to work together in achieving store targets and KPIs
  • Energetic with a positive attitude
  • Excellent communication skills both verbal and written
  • Why work with us?_


This is a great opportunity to join the Gucci adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.

Talent development is a managerial principle at Kering and we are committed to fostering internal mobility.

Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Casual

Start Date

Schedule

Part time

Organization

GUCCI AUSTRALIA PTY LTD

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