Part-time Customer Service

2 weeks ago


Caloundra, Australia Telstra Full time
Employment Type

Permanent

Closing Date

16 Apr :59pm

Job Title

Part-time Customer Service & Sales Consultant CALOUNDRA

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.

You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.


Job Description:

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered.

And, this is where YOU come in, by playing your part in helping our customers connect:
faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you

Location:
Shop 39 Stockland Shopping Centre 47 Bowman Rd, Caloundra QLD 4551

Store Hours:
Monday, Tuesday, Wednesday and Friday 9:00AM - 5:30PM; Thursday 9:00AM - 7:00PM, Saturday 9:00AM - 5:30PM; Sunday 10:00AM - 2:00PM


Duties- Provide quality customer service to all customers- Maximise sales by providing latest product and service information to our customers.

- Achieve sales and performance targets- Ensure store presentation is in line with retail shop standards

Skills and experience- Experience in a customer facing role- Proven record of delivering great customer experiences- Ability to solve complex problems- Effective communication skills- Previous experience in a consultative sales environment is highly advantageous- The ability to speak fluently in another language is highly advantageous

Benefits:

  • Flexible leave options choose how you take leave including parental, cultural, unpaid or purchasing additional 16 weeks Parental leave truly gender equality for all parent/s
  • Salary packaging options for devices, Super and leave
  • Generous performance incentive program plus rewards and recognition scheme
  • Unlimited learning
  • Access 17,000 learning programs and opportunities to achieve university credits.
  • Join a truly global business with a presence across 22 countries
  • Make a difference give back to the community through our annual paid volunteer days.
  • Extra perks 25% discounts on Telstra products and services as well as generous discounts from over 240 suppliers
  • Wellbeing programs access to resources and support to maintain optimal wellbeing
How to apply

  • We work flexibly at Telstra. Talk to us about how this job could be flexible for you._
  • We're committed to building a diverse and inclusive workforce. To enable everyone to participate, we've developed an 'All Roles Flex' policy to consider flexible ways of working for every role. To learn more, visit


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