Training Support Officer

2 weeks ago

Angle Park, South Australia SA Power Networks Full time

Who we are

At SA Power Networks, you will play an exciting role in serving South Australia and leading the world in the shift to clean energy.

It's about more than simply keeping the power on – you'll be joining one of South Australia's key innovators, helping to build a sustainable and renewable future that our people, our customers, and our community can all be proud of.

As one of SA's largest employers, we offer a varied and opportunity-rich workplace where you can forge an interesting and financially rewarding career, now and into the future. You'll benefit from award-winning training, internal development programs and diverse career pathways.

Our business sees truly diverse people coming together to drive our innovation, and you'll work alongside some of the most talented and motivated people in the state.

Let us empower your career, as you help empower South Australia.

About the opportunity

Learning and Development are seeking a Training Support Officer to join their team based in Angle Park Training Centre. The Training Support Officer is responsible for the auditing, analysis, reporting and data records management of all accredited and non accredited training that is delivered by the SA Power Networks Enterprise Registered Training Organisation (eRTO), in accordance with the Vocational Education & Training (VET) Regulator, ESI industry and SA Power Networks standards.

You will work closely with the Training Support Team Leader and Learning & Technology Consultant to monitor and update Quality management system processes for the Enterprise RTO, test and verify multiple Learning Management system software applications, and provide industry data to the VET Regulator and State Government skills funding authorities. Other responsibilities include:

  • Create, monitor and update Enterprise RTO materials within the SA Power Networks quality management system
  • Create and maintain catalogue data for all SA Power Networks training programs
  • Conduct and report on customer satisfaction surveys
  • Conduct LMS software testing and report on outcomes
  • Provide learning records management support to internal and external customers
  • Issue nationally accredited training documentation in accordance with the Standards for Registered Training Organisations
  • Provide and Action LMS configuration recommendations to suit training delivery and assessment (eg, prescriptive rules)

About you

  • Cert IV in Training and Assessment and or relevant skills and knowledge gained from experience
  • Advanced Verbal and Written communication skills
  • Highly developed time management skills
  • Advanced Microsoft excel skills
  • Competent technological troubleshooting skills
  • Working knowledge of training delivery & assessment practices
  • Experience in a compliance support related role
  • Ability to work well in a fast-paced environment

What we offer

You will be joining an organisation at the forefront of renewable energy, innovation, technology, growth and service.

Other benefits of working at SA Power Networks:

  • 12.5% superannuation (above current legislated employer contributions);
  • Up to $800 in electricity reimbursements each year;
  • 17.5% leave loading payable on annual leave;
  • up to $900 in electricity reimbursements each year;
  • Automatic coverage from SA Power Networks income protection scheme;
  • Paid parental leave (5 weeks) and maternity leave (18 weeks);
  • An industry-leading focus and reputation for safety and wellbeing;
  • Diverse career and professional development opportunities;
  • A culture that fosters inclusiveness and achievement.

Contact

For queries only please contact Christina

How to Apply

To apply click 'Apply now'

Both a resume and cover letter are required to be considered for this position.

Applications close: 7 June 2024 5pm.

SA Power Networks is an equal opportunity employer committed to an inclusive and diverse workplace and encourages applications from all genders and people of Indigenous backgrounds.

For more information about SA Power Networks visit our website

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