Critical Incident Counsellor

2 weeks ago


Melbourne, Victoria, Australia LifeWorks Full time

Critical Incident Counsellor page is loaded

Critical Incident Counsellor Apply locations Brisbane, Queensland, Australia AUS-ACT-60 Marcus Clarke St Melbourne, Victoria, Australia time type Full time posted on Posted Yesterday job requisition id R-15446

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We are seeking a clinician to provide clinical excellence in the delivery of critical incident support, including psychological first aid and trauma-informed brief interventions to impacted organisations and clients. The role is an exciting opportunity to make a real difference to individuals and organisations – no two days are the same.
The role will have a large on-site component. The clinician can be based in any capital city in Australia.

What We Are Looking For:

  • Qualifications in Counselling, Psychology, or Social Work.
  • Professional registration with the relevant health professional body (AHPRA, AASW, ACA- Minimum level 3, PACFA- Minimum level 3).
  • Minimum three (3) years experience.
  • Ability to clinically manage client risk, and work within a trauma-informed framework.
  • Excellent customer service skills with the ability to be empathetic and proactive with our organisation stakeholders.
  • Confidence with computer systems is an asset.

What We Are Offering:

  • Flexible working arrangements – including some options regarding working from home and adjustments to hours. We can work with you to find mutually suitable arrangements.
  • Access to peer consultation and external supervision.
  • Access to hundreds of professional development courses to help you further your clinical skills as you see fit.
  • Career progression - for the right clinicians, there are opportunities to further your career into leadership positions or other specialist services.
  • Other benefits include wellbeing days, volunteer days, and a generous parental leave policy.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

About Us

Being part of the team at TELUS Health is more than a job; it's a career-defining experience.

It allows you to do innovative and meaningful work with talented and collaborative teams. It's an opportunity to improve businesses and lives by building healthier, happier workplaces. And it's a chance to build genuine, long-term relationships along the way.

A place to experience more

Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.

Talented people who care

Coming to work each day is an opportunity. It's a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.

Work that matters

Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.

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